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VISA payWave card

Q. What is payWave contactless technology?

A. payWave contactless technology lets you quickly pay for small purchases with your VISA Desjardins credit card. No need to look for exact change, sign a receipt or enter your PIN. Use payWave at merchant locations equipped with a contactless payment reader. The payWave feature works for payments under $50 (this limit may vary from one merchant to the next).

Q. How does payWave technology work?

A. The merchant enters the transaction amount at the cash register (amounts under $50), then activates the payWave reader located near you. After verifying the amount, wave your card in front of the secure reader. The reader will light up and beep to confirm that your card was correctly read and your transaction processed.

Q. How do I know if my card has payWave technology?

A. Check for the

symbol on the front of VISA Desjardins cards with payWave technology.

Q. Why does Desjardins offer payWave?

A. Desjardins wants to offer the most practical and easy-to-use card on the market. The payWave feature is a fast and secure way to pay for small purchases by credit card.

Q. What are the advantages of using a payWave card?

A. The VISA Desjardins payWave card is practical and secure. You save time at checkout, you don't have to get out cash, and your card stays in your hand. And unlike cash purchases, all transactions made with your card show up on your account statement, helping you track your spending.

Q. Are payWave payments secure?

A. With payWave, your card never leaves your hands; you remain in control of its use throughout the transaction. This payment method only works for purchases under $50. If your purchase amount is higher than this limit, you will have to swipe or insert your card in the reader and continue authorizing the transaction as you normally would.

Q. What happens if I wave my card several times in front of the reader?

A. A purchase will only be charged to your card once, even if you touch the card reader several times after the merchant enters the amount at the cash register and activates the payWave reader.

Q. Can a transaction accidentally be charged twice to my card?

A. Your VISA Desjardins card must be placed very close to a contactless reader to be read. A transaction will not be charged to your card simply because you walk by a reader. And even if you wave your card in front of the reader more than once, only one transaction will be charged to your account.

Q. How close does my card need to be to the reader?

A. The card must be held 1 to 2 inches from the payWave reader or lightly tapped against the reader. The reader will light up and beep to confirm that your card was correctly read.

Q. Can I use my VISA Desjardins payWave credit card with other kinds of contactless readers?

A. Yes. Thanks to an agreement between MasterCard and VISA, you can use payWave payment at other types of contactless payment readers.