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Address and business hours

Head office and service centres

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Caisse Desjardins du Carrefour des lacs

Caisse Desjardins du Carrefour des lacs

572, avenue Jacques-Cartier
Disraëli, Québec
G0N 1E0
Phone: 418-449-2652 or 1-888-449-2652
Fax: 418-449-2097
Email your caisse
Map

Advisory services
Monday   9:00 a.m. –   3:00 p.m.    
Tuesday   9:00 a.m. –   4:00 p.m.    
Wednesday   9:00 a.m. –   8:00 p.m.    
Thursday   9:00 a.m. –   8:00 p.m.    
Friday   9:00 a.m. –   3:00 p.m.    
Personal services
Monday   9:00 a.m. –   3:00 p.m.    
Tuesday   9:00 a.m. –   4:00 p.m.    
Wednesday   9:00 a.m. –   8:00 p.m.1    
Thursday   9:00 a.m. –   8:00 p.m.    
Friday   9:00 a.m. –   3:00 p.m.    
1. Counter services from 9:00 a.m. to 4:00 p.m. and ATM assistance service from 4:00 p.m. to 8:00 p.m.
Telephone services1
Monday   6:00 a.m. – 10:00 p.m.    
Tuesday   6:00 a.m. – 10:00 p.m.    
Wednesday   6:00 a.m. – 10:00 p.m.    
Thursday   6:00 a.m. – 10:00 p.m.    
Friday   6:00 a.m. – 10:00 p.m.    
Saturday   8:30 a.m. –   4:00 p.m.    
Sunday   8:30 a.m. –   4:00 p.m.    
1. Learn more about the transactions that can be done over the phone with the help of an advisor (PDF, 126 KB) - This link will open in a new window..

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Stornoway Service Centre

Stornoway Service Centre

546, route 108
Case postale 57

Stornoway, Québec
G0Y 1N0
Phone: 819-652-2116 or 1-888-449-2652
Fax: 819-652-2007
Email your caisse
Map

Advisory services1
Monday By appointment
Tuesday 10:00 a.m. –   4:00 p.m.    
Wednesday By appointment
Thursday 10:00 a.m. –   7:00 p.m.    
Friday By appointment
1. By appointment only.
Personal services
Monday Closed 1 
Tuesday 10:00 a.m. –   4:00 p.m.2    
Wednesday Closed 1 
Thursday 10:00 a.m. –   7:00 p.m.2    
Friday Closed 1 
1. By appointment only for advisory services.
2. Tellers are available Tuesdays from 10:00 a.m. to 11:30 p.m. and from 12:00 p.m. to 2:30 p.m., and Thursdays from 10:00 a.m. to 11:30 p.m., from 12:00 p.m. to 2: 30 p.m. and from 4:00 p.m. to 7:00 p.m.

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Saint-Joseph-de-Coleraine Service Centre

Saint-Joseph-de-Coleraine Service Centre

118, avenue Saint-Joseph
Saint-Joseph-de-Coleraine, Québec
G0N 1B0
Phone: 418-423-7501 or 1-866-423-7501
Fax: 418-423-2698
Email your caisse
Map

Personal services
Monday 10:00 a.m. –   3:00 p.m.2    
Tuesday Closed 1 
Wednesday Closed 1 
Thursday 10:00 a.m. –   8:00 p.m.2    
Friday 10:00 a.m. –   3:00 p.m.2    
1. By appointment only at Black Lake or Disraeli for advisory services.
2. Tellers are available Monday to Friday from 10:00 a.m. to 11:30 p.m. and from 12:30 p.m. to 3:00 p.m., as well as Thursdays from 10:00 a.m. to 11:30 a.m., from 12:30 p.m. to 5:00 p.m., and from 6:00 p.m. to 8:00 p.m.
Advisory services
Monday By appointment
Tuesday By appointment
Wednesday By appointment
Thursday By appointment
Friday By appointment

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Black Lake Service Centre

Black Lake Service Centre

815, rue Saint-Désiré
Case postale 368, Succursale Black Lake

Thetford Mines, Québec
G6H 2J4
Phone: 418-423-7501 or 1-866-423-7501
Fax: 418-423-5139
Email your caisse
Map

Personal services
Monday   9:00 a.m. –   3:00 p.m.    
Tuesday   9:00 a.m. –   4:00 p.m.    
Wednesday   9:00 a.m. –   8:00 p.m.1    
Thursday   9:00 a.m. –   8:00 p.m.    
Friday   9:00 a.m. –   3:00 p.m.    
1. Counter services from 9:00 a.m. to 4:00 p.m. and ATM assistance service from 4:00 p.m. to 8:00 p.m.
Advisory services
Monday   9:00 a.m. –   3:00 p.m.    
Tuesday   9:00 a.m. –   4:00 p.m.    
Wednesday   9:00 a.m. –   8:00 p.m.    
Thursday   9:00 a.m. –   8:00 p.m.    
Friday   9:00 a.m. –   3:00 p.m.    

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Saint-Ferdinand Service Centre

Saint-Ferdinand Service Centre

385, rue Principale
Saint-Ferdinand, Québec
G0N 1N0
Phone: 418-423-7501 or 1-866-423-7501
Fax: 418-428-9870
Email your caisse
Map

Personal services
Monday 10:00 a.m. –   3:00 p.m.1    
Tuesday 10:00 a.m. –   3:00 p.m.1    
Wednesday 10:00 a.m. –   3:00 p.m.1    
Thursday 10:00 a.m. –   8:00 p.m.1    
Friday 10:00 a.m. –   3:00 p.m.1    
1. Tellers are available Monday to Friday from 10:00 a.m. to 11:30 p.m. and from 12:00 p.m. to 3:00 p.m., as well as Thursdays from 4:00 p.m. to 8:00 p.m.
Advisory services
Monday 10:00 a.m. –   3:00 p.m.    
Tuesday 10:00 a.m. –   3:00 p.m.    
Wednesday 10:00 a.m. –   8:00 p.m.    
Thursday 10:00 a.m. –   8:00 p.m.    
Friday 10:00 a.m. –   3:00 p.m.    

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Stratford Service Centre

Stratford Service Centre

133, avenue Centrale Nord
Stratford, Québec
G0Y 1P0
Phone: 418-443-2622 or 1-888-449-2652
Fax: 418-443-2067
Email your caisse
Map

Personal services
Monday Closed 1 
Tuesday Closed 1 
Wednesday 10:00 a.m. –   7:00 p.m.2    
Thursday Closed 1 
Friday 10:00 a.m. –   2:30 p.m.2    
1. Tellers are available Wednesdays from 10:00 a.m. to 11:30 a.m., from 12:00 p.m. to 2:30 p.m. and from 4:00 p.m. to 7:00 p.m., as well as Fridays from 10:00 a.m. to 11:30 a.m. and from 12:00 p.m. to 2:30 p.m.
Advisory services
Monday By appointment
Tuesday By appointment
Wednesday 10:00 a.m. –   7:00 p.m.    
Thursday By appointment
Friday 10:00 a.m. –   2:30 p.m.    

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Statutory holidays
Good Friday Friday, March 25, 2016 Closed
National Patriots' Day Monday, May 23, 2016 Closed
Quebec's National Day Friday, June 24, 2016 Closed
Canada Day Friday, July 1, 2016 Closed
Labour Day Monday, September 5, 2016 Closed
Thanksgiving Monday, October 10, 2016 Closed
Remembrance Day Friday, November 11, 2016 Closed
Christmas Monday, December 26, 2016 Closed
Christmas Tuesday, December 27, 2016 Closed
Christmas Wednesday, December 28, 2016 Saint-Joseph-de-Coleraine open from 10:00 a.m. to 11:30 a.m. and 12:30 a.m. to 3:00 p.m.
New Year's Monday, January 2, 2017 Closed
New Year's Tuesday, January 3, 2017 Closed
New Year's Wednesday, January 4, 2017 Saint-Joseph-de-Coleraine open from 10:00 a.m. to 11:30 a.m. and 12:30 a.m. to 3:00 p.m.

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