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Address and business hours

Head office and service centres

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Caisse Desjardins de Charlevoix-Est - Head office

Caisse Desjardins de Charlevoix-Est - Head office

130, rue John-Nairne
La Malbaie, Québec
G5A 1Y1
Phone: 418-665-4443 or 1-877-526-2522
Fax: 418-665-4888
Email your caisse
Map

Teller services
Monday 10:00 a.m. –   3:00 p.m.    
Tuesday 10:00 a.m. –   3:00 p.m.    
Wednesday 10:00 a.m. –   3:00 p.m.    
Thursday 10:00 a.m. –   6:00 p.m.    
Friday 10:00 a.m. –   3:00 p.m.    
Advisory services1
Monday 10:00 a.m. –   5:00 p.m.    
Tuesday 10:00 a.m. –   5:00 p.m.    
Wednesday 10:00 a.m. –   8:00 p.m.    
Thursday 10:00 a.m. –   8:00 p.m.    
Friday 10:00 a.m. –   3:30 p.m.    
1. Appointments available outside of regular business hours.
Financial planners
Monday By appointment
Tuesday By appointment
Wednesday By appointment
Thursday By appointment
Friday By appointment
Telephone services1
Monday   6:00 a.m. – 10:00 p.m.    
Tuesday   6:00 a.m. – 10:00 p.m.    
Wednesday   6:00 a.m. – 10:00 p.m.    
Thursday   6:00 a.m. – 10:00 p.m.    
Friday   6:00 a.m. – 10:00 p.m.    
Saturday   8:30 a.m. –   4:00 p.m.    
Sunday   8:30 a.m. –   4:00 p.m.    
1. Learn more about the transactions that can be done over the phone with the help of an advisor (PDF, 126 KB) - This link will open in a new window..

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Saint-Fidèle Service Centre

2770, boul. Malcolm-Fraser
Bureau 100

La Malbaie, Québec
G5A 2J1
Phone: 418-665-4443
Fax: 418-434-2391
Email your caisse
Map

Teller services
Monday 10:00 a.m. –   1:00 p.m.    
Tuesday 10:00 a.m. –   1:00 p.m.    
Wednesday 10:00 a.m. –   1:00 p.m.    
Thursday 10:00 a.m. –   6:00 p.m.    
Friday 10:00 a.m. –   1:00 p.m.    
Advisory services1
Monday 10:00 a.m. –   5:00 p.m.2    
Tuesday 10:00 a.m. –   5:00 p.m.2    
Wednesday 10:00 a.m. –   8:00 p.m.2    
Thursday 10:00 a.m. –   8:00 p.m.2    
Friday 10:00 a.m. –   3:30 p.m.2    
1. Appointments available outside of regular business hours.
2. Advisory services have been relocated: your advisors now all work at the same location, at the head office located at 130, rue John-Nairne, La Malbaie.

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Pointe-au-Pic Service Centre

Pointe-au-Pic Service Centre

805, rue Richelieu
La Malbaie, Québec
G5A 2X5
Phone: 418-665-4443
Fax: 418-665-6447
Email your caisse
Map

Teller Services
Monday 10:00 a.m. –   1:00 p.m.    
Tuesday 10:00 a.m. –   1:00 p.m.    
Wednesday 10:00 a.m. –   1:00 p.m.    
Thursday 10:00 a.m. –   6:00 p.m.    
Friday 10:00 a.m. –   1:00 p.m.    
Advisory services1
Monday 10:00 a.m. –   5:00 p.m.2    
Tuesday 10:00 a.m. –   5:00 p.m.2    
Wednesday 10:00 a.m. –   8:00 p.m.2    
Thursday 10:00 a.m. –   8:00 p.m.2    
Friday 10:00 a.m. –   3:30 p.m.2    
1. Appointments available outside of regular business hours.
2. Advisory services have been relocated: your advisors now all work at the same location, at the head office located at 130, rue John-Nairne, La Malbaie.

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Cap-à-l'Aigle Service Centre

Cap-à-l'Aigle Service Centre

760, rue Saint-Raphaël
La Malbaie, Québec
G5A 2P2
Phone: 418-665-4443
Fax: 418-665-2371
Email your caisse
Map

Teller services
Monday 10:00 a.m. –   1:00 p.m.    
Tuesday 10:00 a.m. –   1:00 p.m.    
Wednesday 10:00 a.m. –   1:00 p.m.    
Thursday 10:00 a.m. –   6:00 p.m.    
Friday 10:00 a.m. –   1:00 p.m.    
Advisory services1
Monday 10:00 a.m. –   5:00 p.m.2    
Tuesday 10:00 a.m. –   5:00 p.m.2    
Wednesday 10:00 a.m. –   8:00 p.m.2    
Thursday 10:00 a.m. –   8:00 p.m.2    
Friday 10:00 a.m. –   3:30 p.m.2    
1. Appointments available outside of regular business hours.
2. Advisory services have been relocated: your advisors now all work at the same location, at the head office located at 130, rue John-Nairne, La Malbaie.

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Clermont Service Centre

Clermont Service Centre

180, boul. Notre-Dame
Clermont, Québec
G4A 1G1
Phone: 418-439-3982
Fax: 418-439-3984
Email your caisse
Map

Teller services
Monday 10:00 a.m. –   3:00 p.m.    
Tuesday 10:00 a.m. –   3:00 p.m.    
Wednesday 10:00 a.m. –   3:00 p.m.    
Thursday 10:00 a.m. –   6:00 p.m.    
Friday 10:00 a.m. –   3:00 p.m.    
Advisory services1
Monday 10:00 a.m. –   3:00 p.m.    
Tuesday 10:00 a.m. –   3:00 p.m.    
Wednesday 10:00 a.m. –   3:00 p.m.    
Thursday 10:00 a.m. –   8:00 p.m.    
Friday 10:00 a.m. –   3:00 p.m.    
1. Appointments available outside of regular business hours.

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Saint-Hilarion Service Centre

Saint-Hilarion Service Centre

40, rue Maisonneuve
Saint-Hilarion, Québec
G0A 3V0
Phone: 418-439-3982 or 1-888-439-3982
Fax: 418-457-3882
Email your caisse
Map

Teller services
Monday 10:00 a.m. –   2:00 p.m.    
Tuesday 10:00 a.m. –   2:00 p.m.    
Wednesday 10:00 a.m. –   2:00 p.m.    
Thursday 10:00 a.m. –   2:00 p.m.    
  6:30 p.m. –   8:00 p.m.    
Friday 10:00 a.m. –   2:00 p.m.    
Advisory services1
Monday   9:30 a.m. –   3:30 p.m.    
Tuesday   9:30 a.m. –   3:30 p.m.    
Wednesday   9:30 a.m. –   3:30 p.m.    
Thursday   9:30 a.m. –   3:30 p.m.    
  6:30 p.m. –   8:00 p.m.    
Friday   9:30 a.m. –   3:30 p.m.    
1. Appointments available outside of regular business hours.

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Notre-Dame-des-Monts Service Centre

Notre-Dame-des-Monts Service Centre

24, rue Principale
Notre-Dame-des-Monts, Québec
G0T 1L0
Phone: 418-439-3982
Fax: 418-457-4912
Email your caisse
Map

Teller and advisory services1
Monday   9:30 a.m. – 11:30 a.m.    
12:30 p.m. –   2:30 p.m.    
Tuesday   9:30 a.m. – 11:30 a.m.    
12:30 p.m. –   2:30 p.m.    
Wednesday   9:30 a.m. – 11:30 a.m.    
12:30 p.m. –   2:30 p.m.    
  5:30 p.m. –   7:00 p.m.    
Thursday   9:30 a.m. – 11:30 a.m.    
12:30 p.m. –   2:30 p.m.    
Friday   9:30 a.m. – 11:30 a.m.    
12:30 p.m. –   2:30 p.m.    
1. Appointments available outside of regular business hours.

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Saint-Siméon Service Centre

Saint-Siméon Service Centre

417, rue Saint-Laurent
Saint-Siméon, Québec
G0T 1X0
Phone: 418-638-2493
Fax: 418-638-5390
Email your caisse
Map

Teller services
Monday 10:00 a.m. –   3:00 p.m.    
Tuesday 10:00 a.m. –   3:00 p.m.    
Wednesday 10:00 a.m. –   3:00 p.m.    
Thursday 10:00 a.m. –   3:00 p.m.    
  6:00 p.m. –   8:00 p.m.    
Friday 10:00 a.m. –   3:00 p.m.    
Advisory services1
Monday   8:30 a.m. –   3:30 p.m.    
Tuesday   8:30 a.m. –   3:30 p.m.    
Wednesday   8:30 a.m. –   3:30 p.m.    
Thursday   8:30 a.m. –   3:30 p.m.    
  6:00 p.m. –   8:00 p.m.    
Friday   8:30 a.m. –   3:30 p.m.    
1. Appointments available outside of regular business hours.

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Saint-Aimé-des-Lacs Service Centre

Saint-Aimé-des-Lacs Service Centre

118, rue Principale
Saint-Aimé-des-Lacs, Québec
G0T 1S0
Phone: 418-439-3982
Fax: 418-457-4634
Email your caisse
Map

Teller and advisory services1
Monday   9:30 a.m. – 11:30 a.m.    
12:30 p.m. –   2:30 p.m.    
Tuesday   9:30 a.m. – 11:30 a.m.    
12:30 p.m. –   2:30 p.m.    
Wednesday   9:30 a.m. – 11:30 a.m.    
11:30 a.m. –   2:30 p.m.    
Thursday   9:30 a.m. – 11:30 a.m.    
12:30 p.m. –   2:30 p.m.    
  5:30 p.m. –   7:00 p.m.    
Friday   9:30 a.m. – 11:30 a.m.    
12:30 p.m. –   2:30 p.m.    
1. Appointments available outside of regular business hours.

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Baie-Sainte-Catherine Service Centre

306, rue Leclerc, case postale 9
Baie-Sainte-Catherine, Québec
G0T 1A0
Phone: 418-237-4315
Fax: 418-237-4255
Email your caisse
Map

Teller services
Monday   9:00 a.m. –   1:00 p.m.    
Tuesday Closed
Wednesday   9:00 a.m. –   1:00 p.m.    
Thursday Closed
Friday   9:00 a.m. –   1:00 p.m.    

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Statutory holidays
Good Friday Friday, March 25, 2016 Closed
National Patriots' Day Monday, May 23, 2016 Closed
Quebec's National Day Friday, June 24, 2016 Closed
Canada Day Friday, July 1, 2016 Closed
Labour Day Monday, September 5, 2016 Closed
Thanksgiving Monday, October 10, 2016 Closed
Remembrance Day Friday, November 11, 2016 Closed
Christmas Monday, December 26, 2016 Closed
Christmas Tuesday, December 27, 2016 Closed
New Year's Monday, January 2, 2017 Closed
New Year's Tuesday, January 3, 2017 Closed

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