Caisses Desjardins du Québec and Caisses populaires de l'Ontario [Change site]

Caisses and Desjardins Business Centres

Q. What happens to my caisse during a caisse merger?
A. If your caisse is merged with another caisse, you'll receive a letter explaining the changes to come a few weeks ahead of time.

Your caisse will provide you with all the information you need, including your new account number. Usually, the caisse adds a number between 100,000 and 900,000 to your existing account number. If, for example, your account number was 12345 before the merger and the caisse decided to add 100,000 to your new number, your new account (folio) number would become 112345.

It's important to note that you will no longer have access to statements of account for your previous account on AccèsD. It will be as if you were a member of a new caisse.

To find out more, contact a caisse.

Q. How do I reach the Desjardins Bank Head Office in Hallandale Beach, Florida?
A. Here is contact information for Desjardins Bank in Hallandale Beach.



1001 E. Hallandale Beach Blvd.
Hallandale Beach, FL 33009-4429
Phone: 954-454-1001
Fax: 954-457-7927

See Desjardins Bank (in Florida) contact information.

Q. Where can I find the address and business hours of my caisse or Desjardins Business Centre?
A. To find the address and business hours of your caisse or Desjardins Business Centre, use the Where to find us search tool.

Q. Which caisses are open on Saturdays?
A. You will find them on the List of caisses open on Saturdays page.

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Montreal area: 514-CAISSES (514-224-7737)
Elsewhere in Quebec, Canada and the U.S.: 1-800-CAISSES (1-800-224-7737)
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