This scam is popular right now. We all need to be vigilant and inform individual members and business clients.
The scammers pose as computer technicians who say they have to update the software (e.g., Windows, AccèsD, etc.) on your computer. Their real aim is to “sweep” the computer to collect personal information and passwords. The “technicians” might say:
Scammers will take control of the computers remotely and ask victims to log on to AccèsD. For business members, the scammers may ask that other employees with access also log on to proceed with the update.
The scammers then use the members personal information to transfer money.
If the member or client allowed the scammer to have access to their computer, they should contact Desjardins Card Services at the number on the back of their debit or credit card.
The information provided here is for demonstration purposes only, and is not a substitute for professional advice.
Before making investment decisions, you are advised to speak with your caisse advisor or your account manager at a Desjardins Business centre.
The information contained in this section should in no way be considered as advice or a recommendation by Desjardins Securities Inc. or Disnat.