Secured communication with your advisor

Whether or not you've been affected by the privacy breach, you're now covered by our newly developed solution. Learn more about our personal data breach protection measures for all personal and business members.

As a Desjardins member or client, you may sometimes need to send confidential documents by email. Follow these steps to protect and share your information efficiently with your advisor.

Understand just how sensitive your information is
Your confidential information should be contained in a password-protected document.

Choose a data encryption tool
Free software allows you to encrypt and password protect several files in one folder.

Make sure your documents are protected with a password
Your password should contain at least 8 characters and include a combination of numbers and letters.

Give the password to your advisor over the phone
Avoid sharing your password by email to help prevent potential fraud.

Cover your bases
Protect yourself against the unauthorized use of your information by adding a confidentiality mention in your signature.

To master each one of these steps, read the: