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Online account statements

Your Desjardins credit card account statement, the printed or online version, is a great way to keep track of your account.

It lists all the transactions of the current month (payments, purchases, capital payments, etc.) and information about the Accord D financing plans obtained in-store or at a caisse.

2 ways to receive your online statement

To help protect the environment, you can choose to receive your statement 2 ways:

  • On AccèsD: Desjardins members have access to the transactional AccèsD service, where they can view their online statements.
  • By epost: If you are a bank customer and make your financial transactions online, you can receive and open your monthly Desjardins credit card statement by epost electronic bill delivery service.

See your Desjardins credit card account information and statements at any time, in the Statements and documents section, on AccèsD Internet.


  • Free registration
  • Access to your current monthly statement and up to 10 years of archived monthly statements
  • An email reminder that your Desjardins statement is now available is sent to your personal email address and to your AccèsD message box1
  • Can be downloaded as a PDF so you can save or print it
  • Copies of your statement can be ordered, if needed
Register for AccèsD

1. To go to your AccèsD message box, log on and click on the "Messages" link at the top of the screen, in the green area. If you have a message, a little envelope will appear underneath.

If you are not a Desjardins member, and you do your banking online on your bank's website, you can receive your Desjardins credit card statement by epost, the electronic bill delivery service.


  • Free
  • Option of receiving emailed notification that your monthly Desjardins credit card statement is in your epost box
  • Access to your Desjardins credit card statement as soon as it becomes available
  • View your statement any time and anywhere, at any given moment
  • Replaces the printed statement so you no longer receive your statement by mail

How it works

You do your banking elsewhere and are not signed up for epost:

  • Check the list of participating financial institutions.
  • If your bank is on the list, sign up for epost on your bank's site.
  • Once in epost, simply select Visa Desjardins from the list of electronic document providers to receive your statement.

You do your banking elsewhere and you are registered for epost:

  • Once in epost, simply select Visa Desjardins from the list of electronic document providers to receive your statement.

Learn more
See frequently asked questions about the epost service (FAQ).

Information on regular transactions

Page 1 of the statement provides information about all transactions made during the billing period and any equal monthly instalment financing (EPF) plans:

  1. epost payment: use the payment stub on the first page of your statement to make your monthly payment (equal instalments) and regular purchases.
  2. Fill in the amount of your payment in the Amount paid box. The Amount due, including monthly Accord D payments, appears here.
  3. Minimum payment due (also including Accord D monthly payments).
  4. Account balance information (current balance + Accord D balance).
  5. Transactions made by primary and secondary cardholders during the billing period.

Information about Accord D financing

The second page lists your financing plans (monthly payments, deferred payments and deferred principal payments) as well as transactions applied to these plans:

  1. Mailed payment: Use the payment stub to make principal payments, not monthly payments, on your Accord D financing plans only. Be sure to indicate your plan number and payment amount.
  2. Details of your financing plans, new Accord D transactions, Accord D monthly payments reported on page 1 (current purchases + Accord D monthly payments) and principal payments.
  3. The variation on principal corresponds to the total of all amounts debited and credited (purchases, merchandise returns and principal payments) during the statement period.
  4. Description of existing Accord D financing plans. Financing plan on which transaction was made.

To learn more, see Your Accord D statement explained (PDF, 1.66 MB).