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Before you go: The essentials

Do you need foreign currency or do you want to sell foreign bills left over from your last trip? Whether you need to buy or sell foreign currency, Desjardins can help you discover the world!

Use currency calculator (bills only).

Do you need medical care outside of your province? If so, your provincial health insurance plan will reimburse a portion of your medical and paramedical fees, but only for emergency medical or paramedical care received after a sudden illness or accident.

If you see a health professional (doctor, optometrist or dentist), the insurance plan will reimburse you according to the rates in effect in your province. You may have to pay a supplement, unless the professional agrees to be paid the rates as per your plan.

Some fees are not reimbursed by provincial insurance plans. For example, the Régie d'assurance maladie du Québec (RAMQ) does not reimburse:

  • medication purchased outside of Quebec, even if prescribed by a doctor
  • emergency transportation fees
  • living expenses
  • repatriation expenses

When travelling outside your home province, you need travel insurance that can protect you from the financial consequences of unexpected events–and let you travel with peace of mind. You should also check any other coverage you might have, such as your group insurance or your credit card coverage.

Learn more
See the travel insurance section to learn more about Desjardins Travel Insurance, as well as eligibility, cost and coverages.

Spend safely with American Express Traveller's Cheques. Available in several currencies, they can easily be replaced if lost or stolen.

Also available:

  • Cheques for Two available in U.S. dollars. Practical because one person can purchase them, and two people can use them.
  • Visa Desjardins Odyssey Gold card: perfect for travellers!

For peace of mind when you travel!

Keep your home safe during an extended absence

  1. Make sure your home looks lived-in: have the lawn mowed in summer and the snow shoveled in winter, have the post office hold your mail, cancel your newspapers, etc.
  2. Put your lights on a timer and if you have an alarm system, give someone you trust a temporary code so they can activate and deactivate it. Don't forget to let your central monitoring system know.
  3. Have the same person stop by regularly to open and close your curtains and, if possible, to park a car in your driveway.
  4. Leave your itinerary and contact information with them in case of emergency.
  5. Let your insurance agent know if you plan to be away for more than 30 days.
  6. Keep your valuables in a safe deposit box.

The day you leave:

  1. Turn off the main water valve, as water damage may not be covered by your insurance if you are away too long.
  2. Turn off the electrical supply to the water heater to save power while you're away, but remember to drain the tank when you get back to eliminate any legionella bacteria, which thrives in warm stagnant water and can cause Legionnaire's disease. For more information, see the article Précautions relatives à la légionelle (in French only) (en format PDF, 1024 ko). Click here for more information about Legionnaire's disease - Lien externe au site. Cet hyperlien s'ouvrira dans une nouvelle fenêtre..
  3. If you'll be away in the wintertime, have someone stop by to make sure the heat is working. If no one is available, be sure to drain your pipes so that they don't freeze and burst while you're away. Click here to find out how to avoid burst pipes - External link. This link will open in a new window..
  4. Unplug all unnecessary appliances (computers, televisions, coffee makers, etc.).
  5. Make sure to take out the garbage.
  6. Make sure that your doors and windows are locked and that the alarm is activated.

Source: CAA-Québec and Desjardins Insurance

Desjardins Insurance refers to Desjardins General Insurance Inc.

™Used under a license granted by American Express Company. Copyright ©: Amex Canada Inc., 1999