The elderly and financial exploitation

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The term financial exploitation is used when a person with dubious intentions improperly uses the money or property of another person.

This type of exploitation unfortunately occurs much too frequently, and even tops the list ahead of physical and psychological abuse. The people most affected are the elderly, since they are often the most vulnerable.

At Desjardins, exploitation of the elderly is a concern. Caisse employees have been made aware of the problem. They have learned to recognize the signs of financial exploitation and about the community services in place to help the elderly.

In charge of your life and your property

Desjardins launched the "In Charge of Your Life and Your Property" program to help curtail financial exploitation of the elderly. Because 1 case is already too many, Desjardins wants to prevent anyone with dubious intentions, often a relative of the victim, from improperly using money or property belonging to an elderly person.

To help the elderly get out of what can often be a nightmarish situation, Desjardins caisses, in collaboration with community organizations, have implemented a strategy to help detect and address abusive situations experienced by elderly persons who are victims of this phenomenon. A flier describing the program is available in participating caisses.

Caisse personnel can now act as a bridge between victims and support organizations, always with the strictest confidence.

Financial exploitation describes a situation where a person's financial resources are stolen, abusively controlled, mismanaged, or improperly used by a third person.

Examples are:

  • Emotional blackmail for money
  • Theft of property, money or jewellery
  • An “inheritance” taken over by a relative before the person dies
  • A cheque cashed by an attorney or authorized person for their personal needs
  • Pressure or threats to take out a loan for a third person
  • Forced sale of property or liquidation of investments
  • Fraud:
    • Inappropriate or abusive use of payment cards
    • Inappropriate or abusive use of a power of attorney
    • Identity theft
    • Telemarketing fraud
    • Social media fraud
    • Email fraud
    • Online fraud

Nobody, no matter what age, deserves to be exploited. You have the right to react and protect yourself.

You're not alone. If you have questions, concerns or a problem, don't hesitate to talk about it:

There are steps that can be taken to reduce the risk of financial exploitation.

  • Have your pension income deposited directly to your financial institution.
  • Keep only a small amount of money in the house.
  • Be discreet when discussing your projects, property and valuables.
  • Make sure you fully understand any document before you sign it.
  • Never give the personal identification number (PIN) assigned to your ATM card to anyone.
  • Have an IOU made up and signed before a witness before finalizing a loan to a third person.
  • Make a will and get the advice of a competent person to ensure it is written correctly.
  • Designate a reliable person to make decisions on your behalf in the event you become unable to manage your own affairs with a Mandate in Case of Incapacity.
  • Keep abreast of your finances and make your own decisions regarding your affairs.
  • Reduce your withdrawal limits and transfer a portion of your assets to a savings account.

Most importantly, be cautious if someone close to you asks you for money or promises to take care of you in return for your house.

If you are a family member or a close friend

  • Stay in close contact with the elderly person.
  • Don't hesitate to discuss the choice of the person who will be responsible for his or her finances in the event of incapacity.
  • Stay vigilant and, if you suspect anything, offer assistance or information about financial exploitation.
  • Above all, always act in accordance with the elderly person's wishes and with respect for his or her right to secrecy and privacy.