Use voice commands to stay on top of your finances

A voice assistant (or personal smart assistant) is a voice-activated software agent that can perform tasks or services for individuals. Google's voice assistant is Google Assistant. Through voice commands, Google Assistant can help you open and use apps, find answers, have fun, make purchases and more.

An action is a Google Assistant-based, voice-activated app available on your mobile device or Google Home smart speaker. You can use the Desjardins action to get your account balances and latest transactions for your Desjardins chequing accounts and credit cards.

You can download the Google Assistant app on your mobile device or use a Google Home smart speaker.

For the full list of compatible devices, see Google Assistant Help - External link. This link will open in a new window..

Yes, the voice assistant is available in English and French.

To find out how to change the assistant's language, see Google Assistant Help.

• Download the free Google Assistant app from the Google Play Store or App Store.
• Launch Google Assistant and say: “OK Google, talk to Desjardins”.
• Log in to your Desjardins account.
• Set up a 4-digit voice access code to secure your session when using the Desjardins action.

You can then ask Google Assistant to tell you the balance and latest transactions for your Desjardins chequing accounts and credit cards (Visa and Mastercard).

Yes, thanks to Google Assistant's voice recognition.

To learn more, see Google Home Help - External link. This link will open in a new window..

You can ask Google Assistant to:

• tell you your Desjardins Visa and Mastercard credit card balances
• review your latest credit card transactions
• tell you your credit card statement information
• pay your credit card bill
• tell you your chequing account balances
• review your latest chequing account transactions

• Say “OK Google, talk to Desjardins”.
• Provide your 4-digit voice access code.
• Ask Google Assistant for your balance by saying: “What’s my chequing account balance?” or “What’s my credit card balance?”.

• Say “OK Google, talk to Desjardins”.
• Provide your 4-digit voice access code.
• Ask Google Assistant for your latest transactions by saying: “What are my latest chequing account transactions?” or “What are my latest credit card transactions?”.

• Say "OK Google, talk to Desjardins".
• Provide your 4-digit voice access code.
• Ask Google Assistant for your credit card statement information by saying: "I want my credit card statement", "What's the minimum payment on my credit card?", "What's my credit card balance?" or "When's my credit card payment due?"

• Say "OK Google, talk to Desjardins".
• Provide your 4-digit voice access code.
• Ask Google Assistant to pay your credit card bill by saying: "I want to pay my credit card balance" or "I want to make the minimum payment on my credit card".

No, you can simply download the free Google Assistant app to use a voice assistant on your mobile device.

To get help on a specific topic, say: “I want help for my balance”, “I want help for my latest transactions”, “I want help for my access code” or “I want help for my accounts and credit cards”.

Yes, as you're securely logged in to your Desjardins account when interacting with the voice assistant. In addition, tasks performed by the voice assistant are secured by the 4-digit voice access code you set up when linking your Desjardins account. You're responsible for safekeeping your information and access code.

To learn more, see the Terms of Use for the Desjardins Action on Google Home or Google Assistant.

Google may temporarily store your conversation data for the time it takes to fulfill your request and allow the Action to operate correctly, after which the data is deleted from Google. You will not be able to view a history of these interactions on Google Assistant's My Activity page.

Since your conversation data is not permanently logged by Google, it cannot be used for improving the application or user experience, improving Google products (such as Google Ads or Google Assistant) or sharing with third-party developers through remarketing or ads.

To learn more, see the Privacy Policy for Use of the Desjardins Voice Assistant with Google Home.

When installing Google Assistant on your device, some of the personal information you've provided to Google, excluding information on your Desjardins accounts, may be stored and used by Google in accordance with the agreements you have with Google, which may include Data security & privacy on Google Home and the Google Privacy Policy and Terms of Service.

It's a 4-digit access code you must set up when linking your¸Desjardins account to Google Assistant. It can't be the same as your AccèsD password or debit or credit card PIN. You must provide the code every time you ask the voice assistant for your balance or latest transactions.

To learn more about voice access codes, see the Terms of Use for the Desjardins Action on Google Home or Google Assistant.

Yes, you must set up a 4-digit voice access code when linking your Desjardins account to Google Assistant. You must provide the code every time you ask the voice assistant for your balance or latest transactions.

To learn more about voice access codes, see the Terms of Use for the Desjardins Action on Google Home or Google Assistant.

We strongly advise against using your AccèsD password or debit or credit card PIN as your voice access code for Google Assistant. Choose a 4-digit access code that no one would be able to guess (don't use your address or date of birth). You're responsible for safekeeping your access code.

To learn more about voice access codes, see the Terms of Use for the Desjardins Action on Google Home or Google Assistant.

• Open the Google Assistant app.
• Tap Explore.
• Tap the Your Actions menu.
• Select Desjardins from the list.
• Tap Unlink.