Telephone

Make your transactions from your home or office, anywhere and any time you choose.

Montreal area: 514-CAISSES (514-224-7737)
Elsewhere in Canada and the U.S.: 1-800-CAISSES (1-800-224-7737)

  • Check your personal chequing, savings and Desjardins credit card account balances, including the balance of your Desjardins Accord D financing plan
  • Hear a statement of your transactions
  • Pay your regular bills: telephone, electricity, gas, cable, municipal and school taxes, credit cards and more (over 6,700 eligible organizations)
  • Make payments to your Desjardins Accord D financing plan
  • Transfer funds between accounts and caisses
  • Pay your personal line of credit
  • Set up transfers to be made (up to 365 days in advance)

An advisor will help you:

  • order your cheques
  • request a Desjardins Access Card or credit card
  • apply for a loan (personal or mortgage) or a personal line of credit
  • contribute to your RRSP
  • invest in Desjardins Funds and term savings
  • purchase insurance: health, travel, car and home
  • get brokerage services from Desjardins Securities and Disnat as well as services from Desjardins Card Services
  • register for Overdraft transfer service to cover a cheque, bill payment, or any other transaction that exceeds the balance in your Personal Chequing Account (PCA) or any other eligible account

An advisor will help you:

  • make a change of address
  • change your bill file
  • choose a plan

TM The service is available 24 hours a day, 7 days a week (except Sundays from 2:00 a.m. to 6:00 a.m. (ET).

To learn about shortcut keys for making transactions with AccèsD Telephone, see the 1-800-CAISSES quick reference guide (PDF, 580 KB).