Other

Members who use AccèsD Internet can now use this service to receive emails to alert them when certain events occur or are about to occur in their everyday or Desjardins credit card accounts.

Alerts available

Members

  • insufficient funds for a pre-authorized payment New New
  • minimum balance alerts
  • pending bill payment alerts

Desjardins credit cardholders

  • Credit limit approaching alerts inform you when your balance reaches the amount you specify.
  • Payment due date alerts (minimum payment not received)1 remind you to make a payment by the due date listed on your account statement.
  • Card suspended for authentication alerts inform you your card has been temporarily deactivated for security reasons.
  • Card renewal alerts inform you your card is nearing its expiration date (30 to 60 days).
  • Accord D financing due date alerts inform you your Accord D financing due date is approaching.
  • Monthly statement available alerts inform you your monthly statement has been produced when you’ve signed up for monthly online statements of account.

This free service lets you keep a closer eye and better handle on your finances.

Features

Efficiency

No need to leave the house or pick up the phone

Accessibility

Available 24 hours a day.

How to register for the Alert service

  1. Log in to AccèsD.
  2. Click on the Profile and preferences icon in right-hand menu, and then Alert service.
  3. To register for the Alert service, enter the email address at which you would like to receive the alerts and accept the service terms and conditions.
  4. The next step will be to activate your email address by entering the activation code that will be sent to you by email.
  5. Once your email address is activated, you can add alerts to your user file and define the delivery settings.

You'll then receive the email alerts according to the delivery settings specified.

Registered for AccèsD?

Register for the Alert service on AccèsD.

Not registered yet?

Register for AccèsD

Make a stop payment on one or more pre-authorized payments or cheques. It's easy, fast and secure!

Features

Efficiency

Saves you trips and calls to your caisse.

Accessibility

Available 24 hours a day.

Environmental impact

Eliminates paper waste.

Information you will need

For a stop payment on a cheque:

  • Name of recipient
  • Amount of cheque
  • Date of cheque

For a stop payment on a pre-authorized payment:

  • Payee name
  • Amount of the pre-authorized payment

Fee

Varies based on the number of cheques or pre-authorized payments on which you want stop payment.

Access

Click More options in the right-hand menu, and then Cancel transaction.

Registered for AccèsD?

Make a stop payment

Not registered yet?

Register for AccèsD

The authorized payment service lets you enjoy your trip without having to remember to pay your Visa Desjardins account.

Learn more about the Authorized Payment Service.

Safely report a change of address to your caisse on AccèsD.

Features

Efficiency

No need to leave the house or pick up the phone.

Accessibility

Available 24 hours a day.

How it works

Click on the Profile and preferences icon in the right-hand menu, and then Change address.

Registered for AccèsD?

Change your address

Not registered yet?

Register for AccèsD

Order your personalized cheques online on AccèsD in total security.

Features

Design your own

Create your own style using the options in the catalogue.

Quantities available

Desjardins and Finastra, its exclusive cheque supplier, are pleased to offer you a wide range of cheques and accessories.

Cheques can be ordered in quantities of 50 or 1002.

Access

Click More options in the right-hand menu, and then Order cheques.

Registered for AccèsD?

Order cheques

Not registered yet?

Register for AccèsD

You can make a donation to the foundation or charity3 of your choice. It's a great way to support a cause you care about easily, quickly and securely.

Features

Schedule your donations ahead of time

Option of setting donations up in advance to be carried out at a later date

Security

Secure and confidential

Economical

Reduces processing costs for receiving organization

Environmental impact

Eliminates paper, stamps and mailing delays

To learn which organizations accept donations through AccèsD, see the list of Eligible foundations and charities.

Registered for AccèsD?

Steps:

  1. Click Bill payments in the right-hand menu, and select the Add a bill tab.
  2. Use the search tool to add the new organization to your bill file.
  3. Click on the Pay a bill tab to make your donation.

Donate online

Not registered yet?

Register for AccèsD

AccèsD gives you fast access to your insurance file.

Property insurance

Get an overview of the property you have insured by Desjardins Insurance under Property insurance in the Insurance section.

You'll find information about your personal auto or home insurance and business insurance.

  • Policy effective dates and expiration dates.
  • The amount insured and insurance premium amount.
  • Your policy's coverage, riders and privileges.
  • Information about the insured property.
  • Insurance file activity.

You'll also be able to change your address, request a quote online, change your payment method or file claims.

Life and health insurance

The Life and health insurance section lets you see a portion of your Desjardins Financial Security personal insurance file.

You'll find:

  • the type of insurance you've taken out (Loan Insurance, Line of Credit Insurance, Savings-Life Insurance et Credit Balance Insurance, Travel Insurance or Accirance, Personal Accident Insurance)
  • the coverages associated with your account, credit card or Accirance contract (e.g., life or disability)

You can add other insurance policies to your AccèsD overview page.

You'll also be able to apply for Travel Insurance or Accirance Accident Insurance online.

Registered for AccèsD?

See your insurance policies

Not registered yet?

Register for AccèsD

Do you write several cheques a month? You can easily keep track of them with our cheque imaging service.

It's an easy way to save money and help save the planet by reducing the amount of paper you use.

What is cheque imaging?

It's a service that lets you view and download PDF copies of cheques you've written.

Individual view

  • Back and front view of cheques
  • Available for up to 62 days
  • Searchable by date or cheque number

Overview

  • Back and front view of cheques
  • Available for up to 18 months from when you signed up
  • Viewable history

How to view or download images on AccèsD Internet

There are 2 ways to view or download cheque images:

  • Click Search transactions, then Posted to account.
  • Click More options, then Cheque imaging. You'll receive a PDF file in your Messages within 24 hours.

Fees

Fees apply for this service.

See service fees

Paper cheque imaging service

As of June 12, 2022, the paper version of the cheque imaging service is no longer offered. Members who currently have this service can continue to use it.

How to sign up

To get the cheque imaging service, you must first register for AccèsD.

Learn more about AccèsD

Then, sign up for the cheque imaging service by visiting a caisse or contacting a customer service representative.

By phone

Montreal area:
(514-224-7737)
Elsewhere in Canada and the US:
(1-800-224-7737)

At a caisse

Make an appointment with an advisor.

Find my caisse

Obtain a valid document with your account information to provide to organizations when you do not have a cheque on hand.

Features

Cost

No charge

Simplicity

Eliminates the need to send voided cheques to set up direct deposits and withdrawals.

Other

Available only for Canadian dollar accounts.

Registered for AccèsD?

Obtain a void (specimen) cheque

Not registered yet?

Register for AccèsD

Desjardins Insurance refers to Desjardins General Insurance Inc.

  1. Payment due date alerts are automatically sent to Student Cash Back Visa cardholders when there is an email address on file.
  2. To get smaller quantities (4 or 12 cheques), please call 1-800-CAISSES or your caisse.
  3. Desjardins makes its online donation service available to organizations by request, and under certain conditions, but does not necessarily endorse the organizations or their objectives.