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Access Card

It's your link to:

  • automated services
  • direct payment purchases
  • ATM transactions or online AccèsD services (Internet, Mobile and Phone)

It's also an identification card that gives you access to all Desjardins caisses.

More practical than cash!

Make debit purchases or withdraw cash, whether in Canada or the U.S.

  • At nearly 500,000 InteracTM merchants in Canada
  • At more than 2 million NYCE® retailers in the U.S.

Withdraw cash anywhere in the world

  • At over 60,000 ATMs in Canada
  • At over 1 million PLUS* Network ATMs worldwide

Any time, anywhere in the Desjardins network

A PIN is your electronic signature

The Personal Identification Number (PIN) is your electronic signature. A PIN must be linked to your Desjardins Access Card to allow you to access your accounts and carry out transactions. Therefore, if your card is stolen, no one can use it for transactions without entering the PIN that you assigned to your card.

Select a PIN using information that is known only to you. If you use your address, telephone number, date of birth, etc., it could be more easily discovered. Change your PIN right away if you think someone has learned it.

A few pointers concerning your PIN

  • Don't lend your card to anyone.
  • Never give your PIN to anyone, not even to a caisse employee, police officer, friend or family member.
  • Always keep your card within sight during transactions.
  • Memorize your PIN. Don't write it down anywhere, especially on your card.
  • Be discreet: hide the keypad with your body or hand when you enter your PIN.
  • Refuse to enter your PIN on a keypad that you cannot hold in your hands.
  • Don't enter your PIN a second time without first verifying that the previous transaction was cancelled.
  • At the end of the transaction, take your card back and get a transaction receipt.

Security measures

Desjardins has a procedure in place to protect members against credit card skimming.

Learn more
See frequently asked questions about the Access Card and PIN (FAQ).

Interac, Nyce, Plus

TM Registered trademark of Interac inc. Used under licence.

® Registered trademark of NYCE Corporation. Used under licence.

* Visa Int/Fédération des caisses Desjardins du Québec, authorized user.

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