Relief measures for businesses


Relief measures for businesses

We know what a huge impact COVID-19 is having on businesses. It's making it tough to stay open, make payroll and keep cash on hand.

During these uncertain times, Desjardins Business and Desjardins Capital are here for you.

We're offering solutions for the following products:

  • Financing
  • Credit cards
  • Group insurance
  • Other insurance relief measures

The federal government is also offering interest-free loans of up to $40,000 to small businesses and not-for-profits.

Products the relief measures apply to

Because no two businesses are alike, we'll work to find solutions tailored to your situation. Additional measures may be announced as the situation develops.


  • Temporary changes to line of credit terms
  • Tips for finding the best government support program for you
  • Fast-tracked approval
  • Refinancing for certain loans

Credit cards

  • Temporary reduced interest rate of 10.9%
  • For all credit card holders who obtain a payment deferral for a credit card or Accord D financing product
  • Reduced interest rate applies for the duration of the payment deferral

Group insurance

  • Support measures for plan members, including 4 hours of free psychological counselling

See all relief measures - External link. This link will open in a new window.

Other insurance relief measures

  • Commercial Property Insurance – Broad Form
  • Temporary commercial vehicle insurance for deliveries

See all insurance] relief measures - External link. This link will open in a new window.

Coordination with government programs

We're working closely with the federal and provincial governments to provide additional solutions and support during this challenging time. If you need more information, reach out to your account manager. They can work with you to find the right solution for your needs.

See all business support programs offered by the Government of Canada

Canada Emergency Business Account (CEBA)

This federal program provides interest-free loans of up to $40,000 to small businesses and not-for-profits experiencing temporary financial hardship to help cover their operating costs.

Learn more about the program on the Canada Emergency Business Account site - External link. This link will open in a new window..


CEBA has been extended to December 31, 2020, and 2 changes have been announced:

  • Businesses that operate through a personal account and meet government requirements can become eligible by opening a business account. To learn more, read the Apply for a loan section below.
  • An additional amount of $20,000 will be added to the initial loan of $40,000. Further details will be released shorty.

If you have questions about CEBA - External link. This link will open in a new window. or want to know the status of your application, please contact the CEBA Call Centre at 1-888-324-4201. The CEBA Call Centre is open Monday to Friday from 8:00 AM to 9:00 PM ET.

Terms of the loan

  • Interest-free until December 31, 2022, with no principal payments required
  • 25% (up to $10,000) is forgivable if loan is repaid by December 31, 2022
  • If loan is not repaid by December 31, 2022, option to set up a 3-year repayment term (principal + interest) or keep the loan with a 5% interest rate
  • Must be repaid by December 31, 2025


To qualify, your business must (among other requirements):

  • have an active business chequing account at the time of application
  • have federal tax registration
  • have paid up to $1.5 million in total payroll in 2019

If your business has a 2019 payroll of $20,000 or less, you must have:

  • a Canada Revenue Agency business number
  • a 2018 and 2019 tax return
  • eligible non-deferrable expenses of between $40,000 and $1.5 million. These expenses can include debt, rent, property taxes, utilities, communications invoices, permits, insurance, etc.

Apply for a loan

You'll need:

  • your AccèsD Affaires login information (Note: Only primary administrators will be able to access and fill out the application.)

    Register for AccèsD Affaires

  • a phone number and email address where we can reach you

If your business payroll is between $20,000 and $1.5 million, you’ll need your 2019 T4 Summary with your employer number to answer some questions from the government.

If your business payroll is $20,000 or less, you’ll need your Income Tax and Benefit Return (T1) and proof of non-deferable-expenses.

If your business operates through a personal chequing account, you’ll need:

Expenses will be subject to verification and audit by the Government of Canada.

Apply for the Canada Emergency Business Account - External link. This link will open in a new window.

Loan guarantees and co-lending programs for SMEs

The following support programs are for businesses experiencing temporary financial difficulty due to COVID-19. If you need access to cash to fund your operations or increase your working capital, we can help you figure out which program is best for you.

Business Credit Availability Program (BCAP) with Export Development Canada – Guarantee

  • Flexible financing amount
  • Simplified application process

To apply, contact your account manager.

Learn more - about the Business Credit Availability Program - External link. This link will open in a new window.

BDC Co-Lending Program

  • Maximum financing amount based on your business revenues
  • Loan conditions tailored to your needs

To apply, contact your account manager.

Learn more - about the BDC Co-Lending Program - External link. This link will open in a new window.

Exclusive partnerships

We know that the current situation and the return to work of your employees raises concerns regarding your business. That’s why we called upon partners to give you exclusive offers and preferred rates.

Contact us

Contact your account manager or call us toll-free at from anywhere in Canada or the US.

Or have us call you at the time of your choice.

Our teams are experiencing a high volume of calls. We'll do our best to answer you as soon as possible.