Business assistance services

Because in business, you sometimes need a helping hand

There are times when you need help from a specialist outside your field. We can make sure you get the support you need with our new assistance services—now included in your business property and liability insurance.

Legal assistance

Talk to a lawyer or a notary over the phone to help you avoid or settle legal issues with clients, suppliers or employees.

  • 24-hour phone service1
  • No time limits
  • Free with your business insurance
  • Confidential

Areas of law covered

  • Administrative
  • Corporate (e.g., shareholder agreements)
  • Commercial (e.g., sales contracts)
  • Family
  • Estate
  • Bankruptcy and insolvency
  • Small claims
  • Consumer protection
  • Liability
  • Property and real estate

Examples of situations

  • A client falls on the stairs in your offices and threatens to sue. What do you do?
  • An employee is injured in a work-related accident. What should you do?
  • You want to extend your worksite. What do you need to check? Who should you contact?
  • A client refuses to pay his bill. What can you do?
  • One of your suppliers declares bankruptcy. What are your legal rights?
  • A client returns defective merchandise. Who is responsible? You or your supplier?

Business concierge

Leave the work to us when it comes to booking restaurants, hotels or meeting rooms for your business events. We can also help you find service providers in a number of different fields.

  • 24-hour phone service2
  • Free with your business property and liability insurance
  • For events and travel in Canada, the US and abroad3

Examples of concierge services offered

  • Restaurant reservations
  • Meeting room bookings
  • Hotel recommendations and bookings
  • Tee-off time bookings (public golf courses only)
  • Transportation arrangements (minibus, limousine, etc.)

Examples of service providers we can recommend

  • Accountant
  • Tax expert
  • General contractor
  • IT company

Available only in Quebec.

Conditions, exclusions and limitations may apply.

Legal assistance service:

1. Once a file has been opened in your name, a lawyer or notary will call you back within 48 hours, Monday to Friday from 9 a.m. to 8 p.m. and Saturday from 9 a.m. to 5 p.m. (excluding holidays).

This service does not cover questions about tax law or matters not governed by provincial and/or federal law.

This service does not include document analysis, in-person consultation or reimbursement of judicial or extrajudicial costs.

Business concierge service:

2. A representative will call you back within 2 business days (excluding holidays).

3. Cities must have at least 100,000 inhabitants.

Requests must be ethical and lawful in nature. This service does not assume financial liability or include reimbursement of expenses or custom trip planning. No guarantee of search results or cost or availability of products. Costs associated with services provided by suppliers are covered by the user of the service.

Rewards program points cannot be used for purchases or reservations.