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Online services – AccèsD, AccèsD Affaires, online brokerage, full service brokerage.

Log on to Desjardins online services.

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See the procedure to update your browser.

Microsoft Edge causes problems on AccèsD. To fix the issue, please install the most recent Windows update.

Required equipment

Operating system (Windows, Mac OS X)

End to Windows XP support

Like Microsoft, our support for Windows XP ended on April 8, 2014. For more information, please visit the Microsoft website.

However, the Guaranteed 100% Secure Program will continue to use Windows XP.

Updating your operating system

Updating your operating system is very important. Most computer attacks occur on computers that don’t have the most recent security updates.

If you are running Microsoft Windows, activate the automatic updates.

If you are running Apple Macintosh, go to the software updates page on Apple’s site.

In addition to updating your operating system, it is also important to ensure that your computer’s software is updated regularly.

Supported browsers

To use AccèsD, your browser must have 128-bit encryption protocol.< /br> Note that your browser must be configured to accept cookies.

Browsers supported by AccèsD are:

Procedure for enabling and disabling cookies

Cookies are strings of characters containing information about your activity on a website. The server sends this information to the browser when you visit or revisit the site.

There are two types of cookies: session cookies and persistent cookies. Session cookies are not stored on your hard drive, but are stored in the memory for the duration of your session to identify you, and deleted when you log off AccèsD. Persistent cookies are stored on your hard drive and recalled at your next visit. Cookies are text files and cannot be used to infect a computer with a virus or any other threatening data.

To use AccèsD, your browser must accept cookies. If your browser is not set up this way, click the link that corresponds to your browser to change the settings.

How to enable JavaScript

JavaScript is a widely-used Internet programming language. However, its use may be blocked by your network or browser.

If you access a site from a secure network, it may block JavaScript. In this case, contact your network administrator for more information.

Though JavaScript may be supported by the network, your browser may still reject it. Here's how to correct this:

  • If the version of your browser is older than 4.0 (or if you use another browser), JavaScript may be disabled. You should update your browser.
  • If your browser is more recent, version 4.0 and higher, JavaScript may have been manually disabled. In this case, follow this procedure to enable JavaScript:
  • Select Tools, then Internet Options.
  • Click the Security tab.
  • Click Default Level.
  • Double-click OK to return to your browser.
Firefox Mozilla
  • Select Options from the Tools menu.
  • Click the Content tab.
  • Check Enable JavaScript and Enable Java.
  • Click Ok.
  • Select Preferences from the Safari menu.
  • Choose the Security tab.
  • Check Enable Java and Enable JavaScript from Web Features.
  1. Available 24 hours a day, 7 days a week (except Sundays from 2:00 a.m. to 6:00 a.m. (ET).
  2. Basic offer: If you are the sole manager of your business, make few transactions and have a single account
  3. Intermediate offer: If you have several business accounts managed by several users, or if you want to take full advantage of the service
  4. Optimum offer: For up-to-date account consolidation and international services