If you have a transaction plan, there are no additional fees for sending Interac e-Transfers for business. They're included in your plan's transactions. However, if you exceed the number of transactions included in your plan or if you don't have a transaction plan, fees may apply.

Compare transaction plans

You can transfer up to $10,000 per 24-hour period.

The recipient receives a notification a few minutes after the money is sent. It may take up to 30 minutes to receive the notification.

The money is available as soon as the recipient receives the notification and accepts the transaction.

Yes, the only things you'll receive by email or text message are notifications or deposit instructions. Desjardins and the recipient's financial institution then transfer your money using several security measures:

• Transaction encryption
• Authentication before accessing financial institution transactional sites
• Security question and answer before accessing funds
• Technology for monitoring unusual transactions

Learn more about Desjardins's security measures

Yes, with Interac e-Transfer for business, you can send money to anyone with an account at a participating Canadian financial institution. All you need is the mobile phone number or email address of the person you want to send money to.

A transfer can only be cancelled if it hasn't already been accepted and deposited into the recipient's account.

In AccèsD Affaires

1. Click Transfers, then select Interac e-Transfers.
2. In the menu on the left, select e-Transfer history.
3. Find the transfer you want to cancel and click the amount.
4. Click Cancel e-Transfer.
5. Specify which account the money should go back to.

An Interac e-Transfer for business expires 30 days after it's sent. Funds not deposited by recipients within 30 days will be returned to you.

You can retrieve the funds from the notification that will be sent to you or you can cancel the transfer yourself in AccèsD Affaires.

In AccèsD Affaires

1. Click Transfers, then select Interac e-Transfers.
2. In the menu on the left, select e-Transfer history.
3. Find the transfer you want to cancel and click the amount.
4. Click Cancel e-Transfer.
5. Specify which account the money should go back to.

If a recipient receives a transfer but doesn't deposit it, Interac will send them reminders before the transfer expires. You can also send a reminder yourself from AccèsD Affaires.

If the transfer expired and the recipient never deposited their funds, simply follow the standard procedure to send another transfer.

When someone sends you an Interac e-transfer, you receive an automatic text message or email with the sender's name. The sender chooses the communication method when sending the transfer.

Here's how to deposit the money in your account:

1. Click the link in the email or text message.
2. Select Desjardins.
3. Log in to AccèsD.
4. Answer the security question correctly.
5. Choose the account where you want to deposit the money.
6. Make sure the information you entered is accurate.
7. Deposit the transfer.

You'll receive a confirmation number and the sender will receive an email notification that the transfer was completed.

It's a question that only you and the recipient know the answer to. The recipient must answer the question correctly to receive the money.

This additional security measure is used to certify that the person receiving the money is the intended recipient.

If you don't know the answer to the security question, contact the sender.

If you answer incorrectly more than 3 times, the transfer will automatically be cancelled. The sender will be asked to retrieve the funds via their financial institution and will have to send a new transfer.

You can simply ignore the transfer and it will expire in 30 days.

If you want to decline the transfer without waiting, answer the security question as if you were going to deposit the money. You'll then have the option to decline the transfer.