Personal Services


  • Leader in Quebec in residential mortgage credit and consumer credit, including point-of-sale financing, with estimated respective market shares of 36.1% and 23.5%
  • Pioneer and leader in online services: is the most-visited financial website in Quebec and one of the most visited in Canada. Desjardins has 2.6 million active individual members on AccèsD Internet.
  • Leader in personal savings, with 43.0% of the market.

New in 2014

  • New AccèsD Assistant online help tool to make your online transactions even easier.
  • We've adapted to our members' lifestyles and members have been able to open Desjardins accounts online since November 17.
  • New impulse savings tool launched: Hop 'n S@ve lets you transfer money into a high interest savings account in a flash.
  • 360d, a new financial service centre for 18- to 30-year-olds near Université de Montréal.
  • The Green Homes Program for people buying new constructions and making green renovations.
  • New innovation lab in the Co-opMe section on With only a few clicks, members can take surveys, test new releases, give their opinions on innovations and read about innovation in the financial services industry. A great way to celebrate our cooperative spirit.


This sector includes most financial services provided to individuals by the following:

Personal services also include teller services, automated services (ATMs) and telephone and banking services.