FAQ - Google Assistant - How it works

Yes, the voice assistant is available in English and French.

To find out how to change the assistant's language, see Google Assistant Help.

  • Download the free Google Assistant app from the Google Play Store or App Store.
  • Launch Google Assistant and say: “OK Google, talk to Desjardins”.
  • Log on to your Desjardins account.
  • Set up a 4-digit voice access code to secure your session when using the Desjardins action.

You can then ask Google Assistant to tell you the balance and latest transactions for your Desjardins chequing accounts and credit cards (Visa and Mastercard).

You can ask Google Assistant for your:

  • Desjardins Visa and Mastercard credit card balances
  • latest credit card transactions
  • chequing account balances
  • latest chequing account transactions
  • Say “OK Google, talk to Desjardins”.
  • Provide your 4-digit voice access code.
  • Ask Google Assistant for your balance by saying: “What’s my chequing account balance?” or “What’s my credit card balance?”.
  • Say “OK Google, talk to Desjardins”.
  • Provide your 4-digit voice access code.
  • Ask Google Assistant for your latest transactions by saying: “What are my latest chequing account transactions?” or “What are my latest credit card transactions?”.

No, you can simply download the free Google Assistant app to use a voice assistant on your mobile device.

See all questions

Can't find the answer to your question?

Write to us See the directory