FAQ – Technical support – Business hours and contact information

Lower RRIF minimum withdrawals

If you want to know more about the government’s announcement to lower RRIF minimum withdrawals, speak to your caisse advisor or go to the Government of Canada website - External link. This link will open in a new window..

You can reach AccèsD Services at the following numbers:

Montreal area: 514-CAISSES (514-224-7737), options 2 and 3.

Elsewhere in Canada and the U.S.: 1-800-CAISSES (1-800-224-7737), options 2 and 3.

Business hours:

Monday to Friday: 8:00 a.m. to 9:00 p.m.
Saturday and Sunday: 8:00 a.m. to 8:00 p.m.

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