FAQ - Desjardins credit cards - Rewards program

The Desjardins BONUSDOLLARS® Rewards Program lets you accumulate 0.5% to 2% (depending on your credit card) of all your card purchases as BONUSDOLLARS. Each BONUSDOLLAR equals one Canadian dollar.

There are many BONUSDOLLARS redemption options.

Learn more about the Desjardins BONUSDOLLARS Rewards Program.

Your BONUSDOLLARS balance can be transferred in full in the form of a cashback at a 1 for 1 ratio. A $25 credit (for the Cash Back card) and a $50 credit (for the Cash Back World Mastercard card) will automatically be applied to your new card's account for every equivalent BONUSDOLLARS segment. The difference and any inferior amount will be listed on your account statement as earned cash back rewards.

The cash back rewards balance can be transferred in full in the form of BONUSDOLLARS at a ratio of 1 for 1. The cash back rewards balance can also be transferred in the form of an account credit for Visa cards that don't offer the BONUSDOLLARS Rewards Program.

Online on AccèsD

To see your current BONUSDOLLARS balance:

  • Log on to AccèsD.
  • Click the appropriate card in the Cards, loans and credit section.
  • Open the Rewards Program - Desjardins Cards drawer.

Monthly account statement

Your BONUSDOLLARS balance is always listed on your Desjardins credit card statement in the Rewards program - Desjardins cards section below Regular transaction details.

By phone

To get your balance, you can also call 514-397-4415 or 1-800-363-3380 (toll-free) and press option 1. Follow the instructions.

Online on AccèsD

To view your cash back rewards balance:

  • Log on to AccèsD.
  • Click on Cards, loans and credit.
  • Select the appropriate credit card and click on Rewards Program - Desjardins cards.

Monthly statement of account

Your cash back balance is always listed on your Desjardins credit card statement in the Rewards program - Desjardins cards section below Regular transaction details.

By phone

To get your up-to-date cash back rewards balance, you can also call 514-397-4415 or 1-800-363-3380 (toll-free) and press option 1. Follow the instructions.

Online on AccèsD

To redeem BONUSDOLLARDS on your own:

  • Log on to AccèsD.
  • Click the appropriate card in the Cards, loans and credit section.
  • Open the Rewards Program - Desjardins Cards drawer.
  • Click Redeem BONUSDOLLARS.

By email

If you don't use AccèsD, or if you prefer we redeem your BONUSDOLLARS for you, use the secure form to send us the following information:

Travel 

  • Your Visa Desjardins card number
  • Your home telephone number
  • Your date of birth
  • Your mother's maiden name
  • The date and amount of the transaction
  • The name of the merchant
  • How many BONUSDOLLARS you want to redeem

Auto or home insurance

  • Your Visa Desjardins card number
  • Your home telephone number
  • Your date of birth
  • Your mother's maiden name
  • The type of insurance (home or car) and name of the insurance company (Desjardins General Insurance or The Personal)
  • The policy number and effective date
  • How many BONUSDOLLARS you want to redeem

Travel insurance 

  • Your Visa Desjardins card number
  • Your home telephone number
  • Your date of birth
  • Your mother's maiden name
  • The policy number and issue date
  • The annual premium
  • How many BONUSDOLLARS you want to redeem
Fill out the form 

By phone

You may also redeem BONUSDOLLARS by calling an advisor at 514-397-4415 or 1-800-363-3380 (toll-free). Business hours are Monday to Friday, 8:00 a.m. to 8:00 p.m., and Saturday and Sunday, 8:30 a.m. to 5:00 p.m.

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® BONUSDOLLARS is a registered trademark of the Fédération des caisses Desjardins du Québec[Back]