FAQ – Desjardins credit cards – Balance transfers

You can transfer the balance of your card from another financial institution to your Desjardins credit card account on AccèsD.

  1. Log in to AccèsD.
  2. Under Cards, loans and credit, select the card of your choice, click the 3 dots icon (…) to see the account options, then select Manage this account.
  3. In the left-hand menu, click on Transfer a credit card balance from the Account Management section, and follow the instructions.
  4. Click on Continue, and then Confirm.

You can also call Desjardins Card Services customer service at 514-397-4415 or 1-800-363-3380 to transfer a balance.

Pay off your higher-interest credit card balance faster

Reducing your card's interest rate allows you to pay down the principal faster, as a larger portion of your payments will go towards repaying the principal. You'll see your balance shrink faster than it would with a higher-interest credit card while keeping your payments the same.

Simplify your payments by consolidating your credit cards

Rather than making multiple payments to several cards, transfer all your balances to your Desjardins credit card and make one monthly payment.

You can transfer as little as $50 per balance transferred. There is no maximum limit other than the credit available on your Desjardins credit card.

The transfer can take up to 5 to 7 business days.

You must continue to make your minimum payments on your other credit card accounts until the balance transfers are posted to your account statements. You are responsible for paying your balance by the due date on accounts held at other financial institutions, if applicable. Desjardins will not be liable for any late payments to other financial institutions.

Desjardins cannot close the account at another financial institution. If you wish to close an account, you must get in touch with your financial institution.

There are no administrative charges for balance transfers.

Interest is calculated on balance transfers the same way as on cash advances and cheques. Balance transfers are subject to interest charges, calculated on the average daily balance from the date they are posted to the account statement, until they are paid in full. Credit charges are calculated at the annual interest rate in effect during the period covered by the account statement.

No. Balance transfers between Desjardins credit card accounts are prohibited.

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