FAQ – Accounts and services – null

• Canada Emergency Response Benefit (CERB)
• Canada Emergency Student Benefit (CESB)
• Income tax refund
• GST/HST tax credit and similar payments
• Working Income Tax Benefit (WITB)
• Canada Child Benefit (CCB) and any similar payments
• Income tax overpayment refund

• Solidarity tax credit
• Income tax refund
• Advance payments of work premium tax credit
• Advance payments of the tax credit for child-care expenses
• Advance payments of the tax credit for home-support services for seniors
• Spousal and child support payments
• Shelter allowance

• Family allowance
• Pension payments under the Québec Pension Plan (retirement pension, disability pension, surviving spouse's pension, etc.)
• Pension payments under public pension plans (RREGOP which is the Government and Public Employees Retirement Plan, PPMP, etc.)

No. You need to make a separate direct deposit request on AccèsD for each organization.

In order to receive certain government benefits like the CERB and the CESB, you need to meet the eligibility criteria, apply on the Canada Revenue Agency (CRA) website, and have already filed a federal income tax return.

Apply for the Canadian Emergency Response Benefit - External link. This link will open in a new window.

Learn more about the Canadian Emergency Student Benefit  - External link. This link will open in a new window.

Funds are available on the deposit date or on the next business day if the deposit date falls on a weekend.

For the schedule of government payments, visit the Canada Revenue Agency, Revenu Québec and Retraite Québec sites.

Canada Revenue Agency benefit payment dates  - External link. This link will open in a new window.

Revenu Québec - External link. This link will open in a new window.

Retraite Québec benefit payment dates - External link. This link will open in a new window.

You only need to submit a new direct deposit request.

Call the CRA at 1-800-959-7353.

Call Revenu Québec at 1-800-267-6299.