FAQ – Prepaid card – Funds transfers
There are many ways to add funds to your account depending on whether or not you are a Desjardins member:
| Access method | Available functions | Funds availability |
|---|---|---|
|
|
Immediately |
|
AccèsD Telephone |
Bill payments |
|
| Desjardins member and non-member cardholders | ||
|
Bill payments1 |
4 to 5 business days after reloading2 |
|
At any Visa-affiliated financial institution |
||
1. To use Bill payments, the prepaid card account must first be added to your bill file.
2. For informational purposes only. May vary from one financial institution to another.
No. You can transfer funds to your account using the "Transfer" or “Pay bills” options on the website, or at an ATM or caisse
Yes. The maximum amount is $5,000. Any amount that increases the balance beyond $5,000 will be held. Desjardins Card Services reserves the right to cancel or return to the primary cardholder any funds transfer that increases the account balance beyond $5,000.