FAQ – AccèsD Affaires – Technical support

The AccèsD and AccèsD Affaires services are highly secure. Every precaution is taken to protect the privacy of the information sent while making your transactions.

It is important that you also do your part and follow certain basic rules. Make sure that you:

  • have downloaded a recent version of your browser
  • empty your browser's cache memory after each session
  • have installed antivirus software and a firewall on your computer

Find out more about how to protect your personal information.

Clearing your browser's cache memory at the end of each AccèsD and AccèsD Affaires session is an excellent way to protect the privacy of your personal information.

How to clear the cache memory of supported web browsers:

To correct this problem, simply reset your system clock to the current date and time by clicking on the time on the lower right hand side of your computer screen.

The cache memory is located in your web browser. It remembers all the pages you've visited on the web to speed up the load time of pages. It also allows you to go back to each page you've visited.

Because the AccèsD and AccèsD Affaires pages you visit contain personal financial information, we recommend you always clear your browser's cache memory when you log out.

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