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Information and support

Get all the information you need to fully enjoy the benefits of AccèsD.

The technical requirements and supported browsers for AccèsD.
To download your monthly statement and import it into the software program of your choice.
Do your banking reconciliations with Quicken or Microsoft Money.

How to reach us

Technical questions
(transaction security, display problems, statements, online application forms, problems accessing the site because of equipment, etc.)
By e-mail By e-mail
By phone By phone
514-253-7350 or 1-877-253-7350
Monday to Friday, 8 a.m. to 9 p.m.,
Saturdays and Sundays, 8 a.m. to 8 p.m.

Non-technical questions
(navigation, use of menus and functions, etc.)
By phone By phone   
Montreal area: 514-522-2373
Elsewhere in Quebec, Canada and the U.S.: 1-800-CAISSES (1-800-224-7737)

Money working for people

Les grands prix Québécois de la qualité - Grand Prix 2007