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Security and mobile devices

The AccèsD mobile site is secure and offers most of the same security features as the full AccèsD site, such as data encryption and security questions.

Desjardins mobile services users are protected by:

• A firewall and intrusion detection software.
• Data encryption to protect the information sent on the Internet.
• Internationally-recognized security standards and practices.
• Multifactor security protocol to ensure passwords and profiles remain confidential.

The Guaranteed 100% Secure program

The Guaranteed 100% Secure program ensures that you are refunded money lost if you are a victim of fraud done online (on the Web or on your mobile device) or with your Desjardins Access Card, as long as you:

• abide by the online services and the Desjardins Access Card terms of use
• do not disclose your access codes, passwords or PINs to anyone and protect your personal computer equipment
• advise us immediately if you are a victim of fraud and cooperate with us in our investigation

The Guaranteed 100% Secure program is offered at no charge to our individual and business members and clients.