Caisses Desjardins du Québec and Caisses populaires de l'Ontario [Change site]

Desjardins ATMs

Note
You can now make money transfers at the ATM! Find out more

Our ATMs give you direct access to your accounts, at any time, without having to visit a caisse counter.

Find an ATM now

Localiser un guichet automatique Desjardins
Locate a Desjardins automated teller machine

Features

Eligible transactions

You can use your Desjardins Access Card to make the following transactions and operations:

  • deposits1
  • withdrawals
  • bill payments
  • transfers
  • money transfers
  • statements of transactions
  • payments to your line of credit1
  • information about account balances in your folio and the balance of your VISA Desjardins account1
  • updating your passbook and Statement of Transactions (at most ATMs)1
  • changing the PIN (personal identification number) on your Desjardins Access Card or VISA Desjardins card1
  • cash advances with your VISA Desjardins card
Business hours

Our ATMs are available 24 hours a day, 7 days a week (except Sundays, 2 a.m. to 6 a.m., EST, when you can only make withdrawals)
Transaction fees

If you have a monthly fixed-rate plan, most ATM transactions are included in your plan. Transactions exceeding the number allowed by your plan or not included in your plan are billed at the rate set for regular transactions. Find out more about services charges.

Additional fees are charged for using certain ATMs:

  • Charges of $1.50 apply to withdrawals made from ATMs of other financial institutions in the Interac network.
  • You must pay a $3.00 fee for each transaction or operation made from a PLUS network ATM.
  • Fees are charged for withdrawals made at a Desjardins ATM by users who are not members of Desjardins:
    • A $3 fee is charged for each withdrawal made by non-member Canadian debit card holders.
    • A $2 fee is charged for each withdrawal made by other non-members.
Travel

To quickly determine which ATMs you should use when travelling outside of Quebec or Canada, see If you run short of cash in the Go on a trip section.

How it works

Would you like to learn more about the functions of ATMs? See the demonstration

For more information
By phoneBy phone
1-800-361-5121

1. Free transactions or operations.

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