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International money transfers

Send money to a person living abroad.

To receive money from abroad, please fill out the Instructions to receive a money transfer form (PDF, 118 KB) and send it to the person who wants to send you the money.

If you are a Desjardins Bank client, please see Transfer your caisse account funds to a Desjardins Bank Account.

Features


Destination countries	Transfers can be made to most countries (e.g. United States, Mexico, France, Belgium, United Kingdom, Italy) thanks to the Desjardins International Service Centre's worldwide network of correspondents.

Types of transfers	Direct deposits and SWIFT transfers.

Information required	Differs based on the destination country.

Maximum daily amount	There is a transfer limit set for your account, but the system also factors in the limit set by the destination country as well as a security limit determined by Desjardins. The lowest of the 3 limits is posted on the Make a transfer page in AccèsD.

Exchange rate	Current market exchange rate. Exchange rates are current between 8 a.m. and 4:30 p.m. on business days. When the markets are closed (before 8 a.m. and after 4:30 p.m. on business days and on Saturdays, Sundays and holidays), Desjardins Group's Treasury increases the spread between the current buying and selling rates. The spread is readjusted once the markets open.

Cost	Fees differ based on the destination country and the type of transfer. Free for transfers made by direct deposit into a Desjardins Bank account. You must select United States – Desjardins Bank in Florida as the destination.

Processing time and security	From 1 to 4 business days, based on the transfer type used. Money is transferred on a secure connection.

How it works


1.	Activate the international money transfer feature You must go to your caisse to add a money transfer limit to your account.
2.	Create your list of recipients Log on to AccèsD, then click: International money transfers Manage list of recipients Have the following information on hand: address of the recipient you want to add bank routing information for the recipient's financial institution address of the branch to which you want to send the funds You will be able to make a transfer to your recipient's account 48 hours after adding them to your list.
3.	Make a transfer Simply select the recipient from the list of recipients you have already added and select the type of transfer based on the destination country.