Caisses Desjardins du Québec and Caisses populaires de l'Ontario [Change site]

Fees

Note
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Please note that changes are being made to user fees for services effective July 1, 2013. See the changes (PDF, 2.4 MB)

The fees and services offered may vary from one caisse to another. Contact your caisse.

Regular transactions

Transaction/Operation
Personal Chequing, Build-Up Savings, Regular Savings1
High-Yield
AccèsD (Telephone, Internet or Mobile)
Payment of a bill registered in your bill file and money transfer
$0.65
$1.00
Account balance information, online statements, summary of transactions, line of credit payment
Free
Free
Desjardins ATMs
Withdrawal, transfer and payment of a bill registered in your bill file
$0.65
$1.00
Deposit, account balance information, passbook update, summary of transactions, line of credit payment
Free
Free
Additional fee for non-members
   Interac
   Plus or Cirrus

$3.00
$2.00

$3.00
$2.00
Teller
Cashing cheques, withdrawals, transfers
$1.25
$1.50
Bill payment
$2.25
$2.50
Deposit, account balance information accompanying a transaction, passbook update, line of credit payment
Free
Free

Account maintenance charges

Account maintenance charges may be applied to some accounts if your caisse savings and/or financing balances amount to less than $2,000.

The following charges will then apply:

Account
Fee
Passbook account
Chequing account1 without monthly fixed-rate plan
$2.00/month
Regular Savings Account
$2.00/month
Chequing account1 with monthly fixed-rate plan
Free
Account with paper monthly statement of account
Chequing account1 without monthly fixed-rate plan, including related Regular Savings Accounts
$1.00/month
Chequing account1 with monthly fixed-rate plan, including related Regular Savings Accounts
Free
Account with online monthly statement of account
All accounts
Free
  1. Personal Chequing Account, Build-Up Savings Account and Distinctive Account.

Additional services

Service
Fee
Chip debit card
Renewal or replacement of a defective card
Free
Additional card for the same folio or unnecessary replacement
$5.00 for regular delivery
$10.00 for rush delivery
American Express single-signature traveller’s cheques
1% (min. $4.50)
Cheque retained for future cashing
$5.00
NSF cheque or item
$42.50
Certified cheque
At signatory’s request
$10.00
At payee’s request
$15.00
Safety deposit box (annual rental)1
From $40.00
Personalized cheque order1
Supplier’s fee
Confirmation of balance, fees, interest, transaction or other
By telephone or at the teller counter
$3.25
In writing
$35.00/hour
Stop payment
Counter
With complete information (date, amount and name of payee)
$13.00
With partial information
$20.00
AccèsD Internet
With complete information (date, amount and name of payee)
$12.00
With partial information
$20.00
Series of cheques or preauthorized payments
$20.00
Account overdraft
First day
$5.00
Subsequent day, if increased
$5.00
Closing an account
At the request of another financial institution
$20.00
Less than 90 days after opening
$20.00
More than 90 days after opening
Free
Inactive folio after written notice
After 1 year
$12.00
After 2 years
$25.00
After 3 years
$45.00
Cheque or other document search
Less than 90 days
$5.00 each
More than 90 days
$35.00/hour (min. $17.50)
Registered plan
Total or partial withdrawal (RRSP, LIRA)
$50.00, free for the HBP or the LLP
Total or partial lump-sum withdrawal (RRIF, LIF)
$25.00 each (1st withdrawal free)
Preauthorized transfer (RRIF, LIF)
Free
Transfer to a financial institution other than Desjardins (TFSA, RRSP, RRIF, RESP, RDSP)1
$50.001
Online statement of account
On AccèsD Internet
Free
With paper or online cheque images
$2.00
Paper statement of account
Monthly without cheque images
Free
Monthly with paper cheque images
$2.00
Monthly with online cheque images
$2.00
Weekly without cheque images
$1.00
Weekly with paper cheque images
$2.60
Weekly with online cheque images
$1.10
Money order or draft in Canadian dollars
$6.50
Reimbursement or photocopy of money order or draft (all currencies)
Between $10.00 and $50.00
Administrative tasks requested by a member, a third party or as a result of a member’s omission
$35.00/hour (min. $17.50)
Transfer
Set up of automatic transfers
Free2
On request
$5.50
Overdraft Transfer
Registration fee
Free
Monthly fee
Free
Overdraft transfer fee3
Free

  1. Fees subject to GST and QST (Quebec) or HST (Ontario).
  2. A $5.00 service charge applies to changes to transfers made at the teller counter.
  3. Interest fees apply to your VISA Desjardins card for all cash advances.
 ™ Trademark of the American Express Company

Plans and other accounts are available. To find out more:

Foreign currency transactions

Transaction
Fee
Purchase and sale of U.S. currency
Member
Free
Non-member
$5.00
Purchase and sale of currencies other than U.S.
$5.00
Issuance of a U.S. dollar cheque on a Canadian dollar account
$15.00
Cashing or deposit of cheques, money orders or drafts in a Canadian dollar account
U.S. currency
$2.50/deposit1
Other foreign currency
$12.00/deposit2
U.S. dollar money order
$6.50
Draft in U.S. dollars or other currency
$7.00
Funds transfer
Within Canada
Between $5.00 and $50.00
Outside Canada
Between $0.00 and $80.00
  1. Or cashing.
  2. Fees of $12.00 apply for each deposit or cashing of more than 1 item (check, money order or draft) if these items are of the same foreign currency and country.

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