Caisses Desjardins du Québec and Caisses populaires de l'Ontario [Change site]
Please note that user fees for key services were changed on July 1, 2011. Find out more about the changes to user fees (PDF, 42 KB).
The fees and services offered may vary from one caisse to another. Contact your caisse.
Transaction/Operation |
Personal Chequing, Build-Up Savings, Regular Savings1 |
High-Yield |
|---|---|---|
AccèsD (Telephone, Internet or Mobile) |
||
Payment of a bill registered in your bill file and money transfer |
$0.65 |
$1.00 |
Account balance information, online statements, summary of transactions, line of credit payment
|
Free |
Free |
Desjardins ATMs |
||
Withdrawal, transfer and payment of a bill registered in your bill file |
$0.65 |
$1.00 |
Payment of a bill not registered in your bill file |
$2.25 |
$2.50 |
Deposit, account balance information, passbook update, summary of transactions, line of credit payment |
Free |
Free |
Additional fee for non-members |
$2.00 |
$2.00 |
Teller |
||
Cashing cheques, withdrawals, transfers |
$1.25 |
$1.50 |
Bill payment |
$2.25 |
$2.50 |
Deposit, account balance information accompanying a transaction, passbook update, line of credit payment |
Free |
Free |
Account maintenance charges may be applied to some accounts if your caisse savings and/or financing balances amount to less than $2,000.
The following charges will then apply:
Account |
Fee |
|---|---|
Passbook account |
|
Chequing account1 without monthly fixed-rate plan |
$2.00/month |
Regular Savings Account |
$2.00/month |
Chequing account1 with monthly fixed-rate plan |
Free |
Account with paper monthly statement of account |
|
Chequing account1 without monthly fixed-rate plan, including related Regular Savings Accounts |
$1.00/month |
Chequing account1 with monthly fixed-rate plan, including related Regular Savings Accounts |
Free |
Account with online monthly statement of account |
|
All accounts |
Free |
Service |
Fee |
|---|---|
Chip debit card |
|
Renewal or replacement of a defective card |
Free |
Additional card for the same folio or unnecessary replacement |
$5.00 for regular delivery
$10.00 for rush delivery |
American Express™ single-signature traveller’s cheques |
1% (min. $4.50) |
Cheque retained for future cashing |
$5.00 |
NSF cheque or item |
$42.50 |
Certified cheque |
|
At signatory’s request |
$10.00 |
At payee’s request |
$15.00 |
Safety deposit box (annual rental)1 |
From $38.00 |
Personalized cheque order1 |
Supplier’s fee |
Confirmation of balance, fees, interest, transaction or other |
|
By telephone or at the teller counter |
$3.25 |
In writing |
$35.00/hour |
Stop payment |
|
Counter |
|
With complete information (date, amount and name of payee) |
$13.00 |
With partial information |
$20.00 |
AccèsD Internet |
|
With complete information (date, amount and name of payee) |
$12.00 |
With partial information |
$20.00 |
Series of cheques or preauthorized payments |
$20.00 |
Account overdraft |
|
First day |
$5.00 |
Subsequent day, if increased |
$5.00 |
Closing an account |
|
At the request of another financial institution |
$20.00 |
Less than 90 days after opening |
$20.00 |
More than 90 days after opening |
Free |
Inactive folio after written notice |
|
After 1 year |
$12.00 |
After 2 years |
$25.00 |
After 3 years |
$45.00 |
Cheque or other document search |
|
Less than 90 days |
$5.00 each |
More than 90 days |
$35.00/hour (min. $17.50) |
Registered plan |
|
Total or partial withdrawal (RRSP, LIRA) |
$50.00, free for the HBP or the LLP |
Total or partial lump-sum withdrawal (RRIF, LIF) |
$25.00 each (1st withdrawal free) |
Preauthorized transfer (RRIF, LIF) |
Free |
Transfer to a financial institution other than Desjardins (TFSA, RRSP, RRIF, RESP, RDSP)1 |
$50.001 |
Online statement of account |
|
On AccèsD Internet |
Free |
With paper or online cheque images |
$2.00 |
Paper statement of account |
|
Monthly without cheque images |
Free |
Monthly with paper cheque images |
$2.00 |
Monthly with online cheque images |
$2.00 |
Weekly without cheque images |
$1.00 |
Weekly with paper cheque images |
$2.60 |
Weekly with online cheque images |
$1.10 |
Money order or draft in Canadian dollars |
$6.50 |
Reimbursement or photocopy of money order or draft (all currencies) |
Between $10.00 and $50.00 |
Administrative tasks requested by a member, a third party or as a result of a member’s omission |
$35.00/hour (min. $17.50) |
Transfer |
|
Set up of automatic transfers |
Free2 |
On request |
$5.50 |
Overdraft Transfer |
|
Registration fee |
Free |
Monthly fee |
Free |
Overdraft transfer fee3 |
Free |
Plans and other accounts are available. To find out more:
Transaction |
Fee |
|---|---|
Purchase and sale of U.S. currency |
|
Member |
Free |
Non-member |
$5.00 |
Purchase and sale of currencies other than U.S. |
$5.00 |
Issuance of a U.S. dollar cheque on a Canadian dollar account |
$15.00 |
Cashing or deposit of cheques, money orders or drafts in a Canadian dollar account |
|
U.S. currency |
$2.50/deposit1 |
Other foreign currency |
$12.00/deposit2 |
U.S. dollar money order |
$6.50 |
Draft in U.S. dollars or other currency |
$7.00 |
Funds transfer |
|
Within Canada |
Between $5.00 and $50.00 |
Outside Canada |
Between $0.00 and $80.00 |
See Reference guide – Fees and frequently used services for individual members (PDF, 623 KB).
See Strategic Investment Accounts - Service Charges (PDF, 236 KB).
Copyright © 1998-2012, Mouvement des caisses Desjardins - Desjardins Group. All rights reserved.