Caisses Desjardins du Québec and Caisses populaires de l'Ontario [Change site]
The fees and services offered may vary from one caisse to another. Contact your caisse.
Transaction/Operation |
Personal Chequing, Build-Up Savings, Regular Savings1 |
High-Yield |
|---|---|---|
AccèsD (Telephone, Internet or Mobile) |
||
Payment of a bill registered in your bill file and money transfer |
$0.65 |
$1.00 |
Account balance information, online statements, summary of transactions, line of credit payment
|
Free |
Free |
Desjardins ATMs |
||
Withdrawal, transfer and payment of a bill registered in your bill file |
$0.65 |
$1.00 |
Deposit, account balance information, passbook update, summary of transactions, line of credit payment |
Free |
Free |
Additional fee for non-members Interac Plus or Cirrus |
$3.00 $2.00 |
$3.00 $2.00 |
Teller |
||
Cashing cheques, withdrawals, transfers |
$1.25 |
$1.50 |
Bill payment |
$2.25 |
$2.50 |
Deposit, account balance information accompanying a transaction, passbook update, line of credit payment |
Free |
Free |
Account maintenance charges may be applied to some accounts if your caisse savings and/or financing balances amount to less than $2,000.
The following charges will then apply:
Account |
Fee |
|---|---|
Passbook account |
|
Chequing account1 without monthly fixed-rate plan |
$2.00/month |
Regular Savings Account |
$2.00/month |
Chequing account1 with monthly fixed-rate plan |
Free |
Account with paper monthly statement of account |
|
Chequing account1 without monthly fixed-rate plan, including related Regular Savings Accounts |
$1.00/month |
Chequing account1 with monthly fixed-rate plan, including related Regular Savings Accounts |
Free |
Account with online monthly statement of account |
|
All accounts |
Free |
Service |
Fee |
|---|---|
Chip debit card |
|
Renewal or replacement of a defective card |
Free |
Additional card for the same folio or unnecessary replacement |
$5.00 for regular delivery
$10.00 for rush delivery |
American Express™ single-signature traveller’s cheques |
1% (min. $4.50) |
Cheque retained for future cashing |
$5.00 |
NSF cheque or item |
$42.50 |
Certified cheque |
|
At signatory’s request |
$10.00 |
At payee’s request |
$15.00 |
Safety deposit box (annual rental)1 |
From $40.00 |
Personalized cheque order1 |
Supplier’s fee |
Confirmation of balance, fees, interest, transaction or other |
|
By telephone or at the teller counter |
$3.25 |
In writing |
$35.00/hour |
Stop payment |
|
Counter |
|
With complete information (date, amount and name of payee) |
$13.00 |
With partial information |
$20.00 |
AccèsD Internet |
|
With complete information (date, amount and name of payee) |
$12.00 |
With partial information |
$20.00 |
Series of cheques or preauthorized payments |
$20.00 |
Account overdraft |
|
First day |
$5.00 |
Subsequent day, if increased |
$5.00 |
Closing an account |
|
At the request of another financial institution |
$20.00 |
Less than 90 days after opening |
$20.00 |
More than 90 days after opening |
Free |
Inactive folio after written notice |
|
After 1 year |
$12.00 |
After 2 years |
$25.00 |
After 3 years |
$45.00 |
Cheque or other document search |
|
Less than 90 days |
$5.00 each |
More than 90 days |
$35.00/hour (min. $17.50) |
Registered plan |
|
Total or partial withdrawal (RRSP, LIRA) |
$50.00, free for the HBP or the LLP |
Total or partial lump-sum withdrawal (RRIF, LIF) |
$25.00 each (1st withdrawal free) |
Preauthorized transfer (RRIF, LIF) |
Free |
Transfer to a financial institution other than Desjardins (TFSA, RRSP, RRIF, RESP, RDSP)1 |
$50.001 |
Online statement of account |
|
On AccèsD Internet |
Free |
With paper or online cheque images |
$2.00 |
Paper statement of account |
|
Monthly without cheque images |
Free |
Monthly with paper cheque images |
$2.00 |
Monthly with online cheque images |
$2.00 |
Weekly without cheque images |
$1.00 |
Weekly with paper cheque images |
$2.60 |
Weekly with online cheque images |
$1.10 |
Money order or draft in Canadian dollars |
$6.50 |
Reimbursement or photocopy of money order or draft (all currencies) |
Between $10.00 and $50.00 |
Administrative tasks requested by a member, a third party or as a result of a member’s omission |
$35.00/hour (min. $17.50) |
Transfer |
|
Set up of automatic transfers |
Free2 |
On request |
$5.50 |
Overdraft Transfer |
|
Registration fee |
Free |
Monthly fee |
Free |
Overdraft transfer fee3 |
Free |
Plans and other accounts are available. To find out more:
Transaction |
Fee |
|---|---|
Purchase and sale of U.S. currency |
|
Member |
Free |
Non-member |
$5.00 |
Purchase and sale of currencies other than U.S. |
$5.00 |
Issuance of a U.S. dollar cheque on a Canadian dollar account |
$15.00 |
Cashing or deposit of cheques, money orders or drafts in a Canadian dollar account |
|
U.S. currency |
$2.50/deposit1 |
Other foreign currency |
$12.00/deposit2 |
U.S. dollar money order |
$6.50 |
Draft in U.S. dollars or other currency |
$7.00 |
Funds transfer |
|
Within Canada |
Between $5.00 and $50.00 |
Outside Canada |
Between $0.00 and $80.00 |
See Accounts and Plans - Tips to help you make the right choice (PDF, 1.6 MB).
See Strategic Investment Accounts - Service Charges (PDF, 236 KB).
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