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Request a hard copy of a monthly statement of account

You can consult your monthly VISA statements for the last 12 months free on AccèsD, under the Cards menu. If you have not yet registered for this service, see Register for online monthly statements of account.

If the statement you need is older than 12 months, you can order a hard copy of one or more statements.

To use AccèsD

You have to be a Desjardins caisse member or VISA Desjardins cardholder.
Register for AccèsD




	Online (Members who use AccèsD Internet)	To view your statements: In the Statements section of the left-hand menu, click Monthly statement of account or Archived statements of account. View your statements To request a hard copy of a statement: In the Statements section of the left-hand menu, click Request a copy of a statement. Request a copy of a statement


	By phone	Montreal area: 514-397-4415 Elsewhere in Canada and the U.S.: 1-800-363-3380 Monday to Friday, 8:00 a.m. to 8:00 p.m., Saturdays and Sundays, 8:30 a.m. to 5:00 p.m.


	At the caisse	Make an appointment with a caisse advisor: online by phone