How to reach us from abroad

Despite all your careful planning, it's possible that you might, for some reason, need to reach your caisse, a company or an individual in Canada.

Online

The Internet is an excellent way to get information at little or no cost when you're outside the country. Not all countries, however, have the necessary infrastructure in place to let you surf or pay bills online.

Before you leave, get an e-mail address that's easily accessible from a distance with a company like Hotmail or Yahoo. This way you'll be able to write to us and retrieve the response from anywhere in the world.

By telephone

From Canada or the U.S. you can reach us toll-free at 1-800-CAISSES (1-800-224-7737).

From any other country, first reach a Canadian operator and then dial the number of our caisse. Be sure to ask the operator about the long-distance charges that apply to the area you're calling. Be careful, as these can sometimes be as high as several dollars per minute.

To reach our automated telephone service from outside North America, dial the prefix for Canada, followed by 514-522-2373.

By fax

Don't forget that the fax can be an excellent way to communicate details that are difficult to explain over the phone.