The Desjardins Group and the subsidiaries of Desjardins Group participating in this site (hereinafter called "Desjardins") are subject to federal and provincial laws regarding the protection of personal information, namely the Personal Information Protection and Electronic Documents Act and the Act Respecting the Protection of Personal Information in the Private Sector. Desjardins takes privacy issues very seriously and adopts whatever measures are necessary to ensure the confidentiality of information that relates to you personally.
By "personal information", we mean any information about you that you provide voluntarily and that is used to identify you.
Protection of personal information on desjardins.com
Personal information obtained through desjardins.com is strictly confidential. The only employees with access to such personal information are
those authorized to process inquiries or requests that concern the information provided.
Except where required to provide a service you signed up for or to give effect to a court order,
personal information will never be made public, sold, or disclosed to third parties without your consent.
Why do we collect personal information on desjardins.com?
The personal information we obtain about you via www.desjardins.com is used to process online
requests you submit to us for quotes or financial products and services.
The personal information you provide when registering for the electronic edition of the
Desjardins Bonusdollars catalogue will be used to e-mail you information about
VISA Desjardins products and promotions. You may choose not to receive such information,
but you cannot deactivate the order confirmation receipt function or the status function.
e-mail registration form to Desjardins.com News
In addition to the information content made available by desjardins.com, we give you an opportunity to receive customized
e-mails concerning our new products and promotions, advice from our experts, as well as
product and service offerings from your caisse, if applicable.
Consequently, the details you enter on the e-mail registration form will be used to send
you the most personalized and relevant content possible. The information provided will not
serve any other purpose.
Simulators and personal information
Desjardins.com offers you the opportunity to
use simulators or submit questions to a "virtual" financial advisor,
in connection with certain Desjardins financial products.
The questionnaires are designed to collect information about
you or your financial situation. The details are then used to establish your savings,
investment or other type of profile with a view to helping you choose the most suitable
services for your particular needs.
Such information will not be used for any other purpose.
Cookies are used with desjardins.com. They identify your browser software when you move from site to site or page to page during a Web session. This information can then be used to facilitate your access to a site and your
ability to navigate within the site. Cookies can only be read by the Web site that sends
them to your computer.
When you access the AccèsD or AccèsD Affaires transactional modules, a cookie file is automatically
created in your computer. Our server can access this file, which stores information used to
identify you and facilitate browsing.
The cookies used for the electronic edition of the Desjardins Bonusdollars catalogue
are used to gather information about your shopping cart and current session.
These cookies ensure that items in your shopping cart are noted and displayed
on your screen during your next visit. If the cookies are deactivated, it is no
longer possible to use the electronic catalogue.
Links to third party Web sites
For your convenience, desjardins.com provides
links to the sites of third parties or parts of their sites. However, Desjardins has
no control over the content or operation of these sites, nor does it control the
confidentiality or privacy practices of the site operators. Consequently, any personal
information you submit through such sites is governed by the privacy policies of the
sites in question. It is therefore your responsibility to find out about their policies
in order to protect information that concerns you.