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Lost or stolen card

Contact us immediately to report a lost or stolen card. We'll see to it that a new card is issued right away.

Our telephone contact numbers are also listed on the reference document forwarded to you along with your card. Please keep it handy at all times but separately from your card.

The service is available 24 hours a day, 7 days a week.

Montreal area:
514-397-4600
Canada and the U.S.:
1-800-266-5662
Call collect:
514-397-4610
Or contact VISA's Global Customer Assistance Service

Did you know

If you change your VISA Desjardins card, either for another product or because you need to replace a card that was lost or stolen, you need to notify all the merchants who bill their services on a regular, automatic basis to your VISA Desjardins account.

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