Assistance services

Travel Assistance Service

Our travel assistance service is there for you while you are travelling. A simple phone call may be all it takes to settle everything. No matter where you are, our team of professionals will answer your call, 24 hours a day, 7 days a week.

See what to do in case of emergency

Comprehensive travel assistance service

Medical assistance
If you require hospitalization, we make the necessary arrangements or take care of your repatriation if required.

Administrative assistance
If your wallet is lost of stolen, we can help you get a temporary ID or transfer money into an account abroad.

Legal assistance
If you experience legal problems while travelling in a foreign country, we put you in touch with a lawyer who can inform you of your rights.

Information for international travellers
Before you leave, call us to get information about any vaccinations required in foreign countries or the precautionary measures recommended when travelling to a tropical country.

How to contact us

In case of accident or illness outside your province of residence, contact us immediately at 1-800-465-6390.