Assistance services

As soon as your Vision contract goes into effect and until coverage terminates, you have access to a wide range of assistance services at no charge for support at every life stage and at critical moments.

Certain services are available to all insureds, while others are available only with a certain coverage or solution.

ices offered to all insureds	Solution and coverage related services
Desjardins Estate Settlement Assistance Service	Convalescence Assistance – case management Available with Critical Illness – with Home Care Services, Hospitalization and Convalescence and Loss of Independence coverages
Legal Assistance	Psychological Assistance Available with Critical Illness – with Home Care Services and Independent Lifestyle Solution
Convalescence Assistance – Referrals	Home Assistance Available with the Independent Lifestyle Solution
Travel Assistance	Best DoctorsTM, Inc. Available with Critical Illness – with Home Care Services

Customized services, with the exception of Best Doctors Inc., are provided by Sigma Assistel, an independent telephone assistance company. All information exchanged with a professional is treated in a confidential manner.

To get a Vision contract, please meet with a financial security advisor¹ at a caisse or Desjardins Business Centre.

	By e-mail	Write us
	By phone	1-877-678-8018
	At the caisse	Make an appointment with a financial security advisor at a caisse.
	At a Desjardins Business Centre	Make an appointment with a financial security advisor at a Desjardins Business Centre.

This document is provided for informational purposes only. Only the policy and the insurance application will be used to settle legal disputes. Certain exclusions and restrictions may apply.

Best Doctors and other registered trademarks on this page are the property of Best Doctors^TM Inc

1. Life and health insurance agent in Ontario. Financial security advisors are employees of Desjardins Financial Security, Financial Services Firm.