Money transfers (between individuals)

Money transfers are an easy way to send money to a child studying away from home, make alimony and child support payments, pay back money borrowed from a friend, pay your rent or child care fees.

Features

• Lets you transfer money from your account to the Personal Chequing Account of a Desjardins Bank member¹ Desjardins caisse member or VISA Desjardins cardholder.
• Possibility to transfer, daily, an amount equal to your daily inter-Caisses limit.
• Transactions can be carried out immediately or programmed to take place at a later date, on a regular basis or not.

Recipients will receive money transfers scheduled for Saturdays, Sundays or Mondays on Mondays; money transfers scheduled for Tuesdays, Wednesdays or Thursdays will be received as scheduled; those scheduled for Fridays, will be received on Saturdays

Advantages

• Do away with cheques, postage expenses and unnecessary travel.
• Automate payments and transfers to people to whom you usually write cheques or pay in cash.
• Transactions are carried out instantaneously in real time, and no hold is placed on the funds.

To make money transfers between individuals

1.	Get the money transfer recipient’s account information.	Ask the money transfer recipient for the following information: Identification no. (caisse or branch transit no.) Institution number 6-digit account or folio number plus the check digit (i.e. a total of 7 digits without spaces and dashes). For example, if the folio number is 1234 and the check digit is 5, it will then be necessary to add 0 at the beginning of the number, i.e. 0012345. Or ask for Obtain a specimen cheque from the person you want to add to your list of recipients and make sure "VOID" is written on it. The information you need is at the bottom
2.	Log on to AccèsD	On the appropriate page, enter the transfer recipient's information and press the Validate button.
3.	Select Make a money transfer in the menu on the left.	Follow the instructions on the next page.

Fees equal to those charged for transfers between accounts on AccèsD Internet will apply.

How can I correct a mistake made while making a money transfer?

A money transfer is considered a final transaction in the sense that it can be neither cancelled nor reversed, just like a cashed cheque.

If you have accidentally transferred funds to the wrong recipient on your list or input an incorrect amount, you must contact the recipient directly to straighten out the situation. A recipient who owes you money may reimburse you by whatever means are available to him or her (money transfer, cheque, cash, etc.)

• Trace back the details of the transaction - the amount, date and recipient to whom you have transferred the funds – by referring to your latest transactions and statement of account available on AccèsD.
• Contact the recipient directly to straighten out the situation. He can reimburse you the amount of money you transferred to him by mistake by whatever means available to him (money transfer, cheque, cash, etc.).

If you do not find the recipient to whom you have transferred funds in error, contact an advisor at 1-800-CAISES (1-800-224-7737). He will advise you on the best way to sort out the situation.

Is there a limit for money transfers made to the same recipient?

Yes. The daily limit for a money transfer from a caisse account or VISA Desjardins account is the same as the limit for inter-caisse transactions. This is a daily limit, not a limit per transaction. Each branch sets the limit for its members, not AccèsD. If you would like to find out what this limit is or change it, please contact a branch advisor.

To pay rent and child care fees

If you run a home day care centre or own a rental property of four units or less, Desjardins suggests you recommend this solution to your clients and tenants.

Before letting your tenants or clients know about money transfers and how easy they make paying rent or day care fees, make sure you yourself are registered for the AccèsD Internet service. This way you'll have easy access to your accounts and the payments made to them.

Then follow these 3 easy steps to introduce your clients to money transfers.

1.	Decide which of your clients are likely candidates for money transfers	First, make sure you ask the right people to make money transfers. Avoid offering the service to people you do not trust or who have had problems paying you in the past. Since the service is only available to Desjardins members, make sure you only approach those who pay you with Desjardins cheques or who you know have an account in a Desjardins caisse or branch.
2.	Fill out the appropriate leaflet	For home day care centres (PDF format, 136 KB) For owners of rental properties of four units or less (PDF format, 136 KB) We've prepared a document to help you approach your tenants or clients about money transfers. Print it out and fill out the center section. You'll find the information you need at the bottom of your cheques. If you do not have a cheque specimen in your possession, contact an advisor at a Desjardins branch.
3.	Give the leaflet to tenants or clients	Now you can give the leaflet to tenants and clients who are Desjardins Desjardins Bank members to encourage them to pay you by way of money transfers.

Did you know? The way you manage your money on a day-to-day basis impacts the environment. Driving to the caisse or ATM contributes to greenhouse gases and getting your statements by mail instead of electronically increases paper consumption.

 How green are your money management habits? Find out now.

Register for AccèsD.

1. Or of an affiliated caisse in Ontario or Acadia. The recipient of the transfer does not need to be a registered AccèsD user to receive the funds.