Information and support

Get all the information you need to fully enjoy the benefits of AccèsD.

Required equipment
The technical requirements and supported browsers for AccèsD.
Statement templates
To download your monthly statement and import it into the software program of your choice.
Accounting software
compatible with AccèsD
Do your banking reconciliations with Quicken or Microsoft Money.

How to reach us

Technical questions
(transaction security, display problems, statements, online application forms, problems accessing the site because of equipment, etc.)
By e-mail By e-mail
Fill out the form
Guaranteed 100% Secure
By phone By phone
514-253-7350 or 1-877-253-7350
Monday to Friday, 8 a.m. to 9 p.m.,
Saturdays and Sundays, 8 a.m. to 8 p.m.

Non-technical questions
(navigation, use of menus and features, etc.)
By phone By phone   
Montreal area: 514-522-2373
Elsewhere in Quebec, Canada and the U.S.: 1-866-DCUNION (1-866-328-6466)