Fees

Note
Changes to user fees for key services

Please note that user fees for key services were changed on July 1, 2011. Find out more about the changes to user fees (PDF, 42 KB).

Effective July 1, 2010.

User fees for transactions
Transaction
Personal Chequing, Build-Up Savings, Regular Savings1
High-Yield
Desjardins ATMs
Withdrawal, transfer and payment of a bill registered in your file
$0.65
$1.00
Payment of a bill not registered in your file
$2.25
$2.50
Deposit, account balance information, passbook update, summary of transactions, line of credit payment
Free
Free
Additional fee for non-members
$2.00
$2.00
ATMs other than Desjardins2
Interac*
$1.50
$1.50
PLUS*
$3.00
$3.00
AccèsD Telephone and Internet
Transfer and payment of a bill registered in your file
$0.65
$1.00
Accounts balance information, online account statements, summary of transactions, line of credit repayment
Free
Free
Direct (debit card) payment (Canada, United States)
$0.65
$1.00
Direct deposit, preauthorized transfer between accounts in the same folio
Free
Free
Direct withdrawal (preauthorized payment)
$0.65
$1.00
Automated transfer between accounts in different folios.
$0.65
$1.00
Cheque
$0.75
$1.25
Teller services
Cashing, withdrawals or transfers
$1.00
$1.25
Bill payment
$2.25
$2.50
Deposit, account balance information while making a transaction, passbook update and line of credit payment
Free
Free

1. Cheques and direct withdrawals are not provided for in this account.

2. Service charges of $1.50 and $3.00 apply to withdrawals made at non-Desjardins Credit Union ATMs in the Interac* and Plus* networks. Some ATMs may also charge additional fees.

* Fédération des caisses Desjardins du Québec, authorized user of these trademarks

Additional services
Service
Fee
American Express single-signature traveller’s cheques
1% (min. $4.50)
Cheque retained for future cashing
$5.00
NSF cheque or item
$42.50
Certified cheque
At signatory’s request
$10.00
At payee’s request
$15.00
Safety deposit box (annual rental)1
From $35.00
Personalized cheque order1
Supplier’s fee
Confirmation of balance, fees, interest, transaction or other
By telephone or at the teller counter
$2.50
In writing
$30.00/hour
Stop payment
With complete information
$12.00
With partial information
$20.00
Series of cheques or preauthorized payments
$20.00
Account overdraft
First day
$5.00
Subsequent day, if increased
$5.00
Cashing traveller’s cheques
Member
Free
Non-member
$2.50 per transaction
Closing an account
Less than 90 days after opening
$15.00
More than 90 days after opening
Free
Inactive folio after written notice
After 1 year
$10.00
After 2 years
$20.00
After 3 years
$40.00
Passbook
Free
Cheque or other document search
Less than 90 days
$5.00 each
More than 90 days
$30.00/hour (min. $15.00)
Online account statement
Monthly
Free
Monthly with paper or online cheque images
$2.00
Paper statement of account
Monthly
Free
Monthly with paper or online cheque images
$2.00
Weekly
$0.60
Weekly with paper cheques image
$2.60
Weekly with online cheque images
$1.10
Canadian dollar draft or money order
$6.50
Reimbursement or photocopy of money order or draft (all currencies)
Between $10.00 and $50.00
Transfer
Set up of automatic transfers
Free2
On request
$5.00

1. Fees subject to GST and PST.

2. A $5.00 service charge applies to changes to transfers made at the teller counter.

™ Trademark of the American Express Company

Plans and other accounts are available. To find out more:

Foreign currency transactions
Transaction
Fee
Purchase and sale of U.S. currency
Member
Free
Non-member
$2.25
Purchase and sale of currencies other than U.S.
$5.00
Issuance of a U.S. dollar cheque on a Canadian dollar account
$15.00
Cashing or deposit of cheques, money orders or drafts in a Canadian dollar account
U.S. currency
$2.50/deposit1
Other foreign currency
$12.00/deposit
U.S. dollar money order
$6.50
Draft in U.S. dollars or other currency
$7.00
Funds transfer
Within Canada
Between $5.00 and $40.00
Outside Canada
Between $5.00 and $70.00

1. Or cashing.
2. Or cashing. Fees of $7.00 apply for each deposit or cashing of more than 1 item (check, money order or draft) if these items are of the same foreign currency and country.

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