GPS Program: to guide, protect and support you

As an insurer, Desjardins Financial Security (DFS) delivers more than just a cash payment when the unexpected occurs. We also provide guidance and support to help you with a wide range of concerns. This help can make all the difference during those difficult times.

What is the GPS Program?

It is a complete range of assistance services that can help you when you need it the most.

The GPS Program is confidential, free of charge and does not affect your insurance premium. This program is included with all our insurance products that are distributed through the branch or offered directly by phone or online. With these services, available 24/7, help is just a phone call away!

Each of our assistance services is offered in many languages by specialists at Montreal-based Sigma Assistel, a leader in telephone assistance that provides confidential guidance and support to millions of Canadians.

 Use our selector to determine which assistance services you are entitled to with the insurance products, coverages and solutions you have.

How to contact DFS assistance services

Estate Settlement Assistance Service

• Go to your Desjardins Credit Union branch.
• If you have Vision life insurance, you can also call, toll-free, 1-877-GPS(477)-3033. You'll need to provide your contract number.

Other services

• Call 1-877-GPS(477)-3033
• Have the following on hand:

Insurance	Required documents and information
Loan Insurance Line of Credit Insurance Savings-Life Insurance	Participant's guide received at the time of enrollment. Folio or account number associated with the insurance. Branch transit number and name.
Vision contracts	Contract number.
Credit Balance Insurance - Individuals	Participant's guide received at the time of enrollment. Credit card number associated to the insurance.
50+ Life Insurance Accirance	Distribution guide received at the time of purchase. Policy number.