Member relations

Contact us with complaints or suggestions as to how we may improve our service quality.

By e-mail	Fill out the form Give a brief description of the facts and provide the branch identification (transit) number.
By phone	1-888-283-8333
At the branch	Please see your branch manager to discuss the situation.

If the problem persists, you may contact the office of the Ombudsman of Desjardins Group to request a review of your complaint:

• By phone, at 514-281-7793 or 1-866-866-7000, ext. 7793