Member relations

Contact us with complaints or suggestions as to how we may improve our service quality.

By phone	1-888-283-8333
At the branch	Please see your branch manager to discuss the situation. Find a branch

If the problem persists, you may contact Peter Roberts, the Desjardins Credit Union Complaints Officer, to request a review of your complaint:

• By mail at:

  Whitby Mall, 3rd Floor, East Tower
  1615 Dundas St., East
  Whitby Ontario, L1N 2L1
  Attention: Complaint Officer

• By phone at 1-888-283-8333, ext. 5797
• By e-mail