Caisses Desjardins du Québec and Caisses populaires de l'Ontario [Change site]
Personal services
AccèsD services
Auto and home insurance (Desjardins General Insurance)
Debit and ATM card (Desjardins Access Card)
Investment (Desjardins Trust, Desjardins Securities, investment advisors)
Life and health insurance (Desjardins Financial Security)
VISA Desjardins credit cards
Or contact
AccèsD services
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Technical questions (Transaction security, problems displaying statements and online applications, problems accessing the site, etc.) |
 By e-mail |
AccèsD Internet users: Use the AccèsD message box Non-users: Fill out the form |
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 By phone |
514-253-7350 or 1-877-253-7350 Monday to Friday, 8:00 a.m. to 9:00 p.m., Saturday and Sunday, 8:00 a.m. to 9:00 p.m. |
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Non-technical questions (Navigation, how to use menus, functions, etc.) |
By phone |
Montreal area: 514–224-7737 Elsewhere in Canada and the U.S.: 1–800–CAISSES (1–800–224–7737) |
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Auto and home insurance – Desjardins General Insurance
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By e-mail |
AccèsD Internet users: Use the AccèsD message box Non-users: Fill out the form |
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By phone |
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Debit or ATM card – Desjardins Access Card
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Get a Desjardins Access Card Replace a damaged card |
By phone |
Montreal area: 514-224-7737 Elsewhere in Canada and the U.S.: 1-800-CAISSES (1-800-224-7737) |
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 At the caisse |
Please see a caisse staff member. |
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| By phone |
Canada and the U.S.: 1-800-361-5121 Elsewhere in the world: 514-281-9289 (call collect) |
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| At the caisse |
Please see a caisse staff member. |
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Get a new PIN (Personal Identification Number) |
At the caisse |
Please see a caisse staff member. Have with you two valid pieces of valid I.D., one with your signature.
For security reasons, we cannot assign new PINs by phone or e-mail. |
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Investment – Desjardins Securities
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Full-service brokerage – DS |
By e-mail |
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Online brokerage – Disnat |
By e-mail |
AccèsD Internet users: Use the AccèsD message box Non-users: Fill out the form |
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Investment – Desjardins Trust
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Caisse members |
By phone |
Montreal area: 514–224-7737 Elsewhere in Canada and the U.S.: 1–800–CAISSES (1–800–224–7737) |
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Business Center clients |
By phone |
Montreal area: 514-286-3225 Elsewhere in Canada and the U.S.: 1-800-361-2680 Address and other numbers |
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Investment – Investment advisors
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By e-mail |
Make an appointment with an advisor at a caisse:Fill out the form
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By phone(Members) |
Montreal area: 514-224-7737 Elsewhere in Canada and the U.S.: 1-800-CAISSES (1-800-224-7737) |
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Life and health insurance – Desjardins Financial Security
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By e-mail |
AccèsD Internet users: Use the AccèsD message box Non-users: Fill out the form |
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By phone |
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VISA Desjardins credit cards
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Questions or comments |
By e-mail |
AccèsD Internet users: Use the AccèsD message box Non-users: Fill out the form |
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Lost or stolen card
Change of address Account information |
By phone |
Montreal area: 514-397-4415 Elsewhere in Canada and the U.S.: 1-800-363-3380 Other countries (call collect): 514-397-4610 |
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Address and other phone numbers for
VISA Desjardins Card Services |
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Contact a caisse
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By e-mail |
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By phone |
Find the phone number of the caisse you want to reach. |
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Contact a Desjardins mortgage representative
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By phone(In Quebec only) |
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