Caisses Desjardins du Québec and Caisses populaires de l'Ontario [Change site]
Business services
AccèsD Affaires services
Debit or ATM card (Desjardins Access Card)
Investment (Desjardins Trust, Desjardins Securities)
Life and health insurance (Desjardins Financial Security)
Merchant services
Payroll and HR services (Desjardins Payroll and Human Resources Services)
Property and public liability insurance (Desjardins General Insurance)
Venture capital (Desjardins Venture Capital)
VISA Desjardins business credit cards
Or contact
AccèsD Affaires services
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 By phone |
Montreal area: 514-253-7392 Elsewhere in Canada and the U.S.: 1-877-ACCESD A (1-877-222-3732) |
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Debit or ATM card – Desjardins Access Card
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Get a Desjardins Access Card Replace a damaged card |
 At the caisse |
Please see a caisse staff member. |
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Report a lost or stolen card* |
By phone |
Canada and the U.S.: 1-800-361-5121 Elsewhere in the world: 514-281-9289 (call collect) |
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| At the caisse |
Please see a caisse staff member. |
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| At a Desjardins Business Centre |
Please see a Desjardins Business Centre staff member. |
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Retrieve a card retained by an ATM Get a new PIN |
At the caisse |
Please see a caisse staff member. |
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Investment – Desjardins Securities
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Full-service brokerage – DS |
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Online brokerage – Disnat |
By e-mail |
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Investment – Desjardins Trust
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By e-mail |
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By phone |
Montreal area: 514-286-3225 Elsewhere in Canada and the U.S.: 1-800-361-2680 Address and other numbers |
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Life and health insurance – Desjardins Financial Security
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By phone |
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Merchant services – Card services
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General information and merchant account information (See service business hours) |
By phone |
Montreal area: 514-397-4450 Elsewhere in Canada and the U.S.: 1-888-285-0015 |
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Technical team – Troubleshooting (24-hour service) |
By phone |
Montreal area: 514-281-2880 Elsewhere in Canada and the U.S.: 1-800-363-3514 |
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Authorization Department (24-hour service) |
By phone |
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Eastern time |
Pacific time |
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Monday to Wednesday |
8:00 a.m. to 8:00 p.m. |
5:00 a.m. to 5:00 p.m. |
Thursday and Friday |
8:00 a.m. to 9:00 p.m. |
5:00 a.m. to 6:00 p.m. |
Saturday and Sunday |
8:30 a.m. to 5:00 p.m. |
5:30 a.m. to 2:00 p.m. |
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Payroll and HR services – Desjardins Payroll and Human Resources Services
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By e-mail |
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By phone |
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Property and public liability insurance – (Desjardins General Insurance)
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By phone |
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Venture capital – Desjardins Venture Capital
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By e-mail |
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By phone |
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VISA Desjardins business credit cards
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Questions and comments |
By e-mail |
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Report a lost or stolen card
Change of address Business operations support |
By phone |
Montreal area: 514-397-4415 Elsewhere in Canada and the U.S.: 1-800-363-3380 From other countries (call collect): 514-397-4610 Purchasing card Montreal area: 514-397-4744 Elsewhere in Canada and the U.S.: 1-877-397-4744 Business card and Business Freedom Solutions Montreal area: 514-397-4600 Elsewhere in Canada and the U.S.: 1-800-266-5662 Outside Canada and the U.S. (call collect): 514-397-4610 Address and other numbers |
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Contact a caisse
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By e-mail |
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By phone |
Find the phone number of the caisse you want to reach. |
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Contact a Desjardins Business Centre
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By e-mail |
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By phone |
Find the number of the Desjardins Business Centres you want to reach. |
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Contact the Major accounts, medium-sized businesses team
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By phone |
Montreal: 514-281-7000 or 1-877-281-7797 Quebec City: 418-634-1881 or 1-866-634-1881 Drummondville: 819-477-4845 or 1-866-477-4845 Sherbrooke: 819-821-3220 or 1-800-481-3220 Saguenay: 418-543-1718 Adresses and other numbers |
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