Caisses Desjardins du Québec and Caisses populaires de l'Ontario [Change site]

Loans

Q. Where do I find the total interest paid on a loan?
A. Interest paid on loans is displayed on the last statement of account of the year.

If you get your statements of account online, you'll find the information on your December statement (click on Monthly statement of account in the left-hand menu). The loan section is located towards the end of the statement and displays a summary of interest paid.

If you have not registered for online monthly statements of accounts, you should have received your statement in the mail. If you have not received your statement, please contact your Desjardins caisse.

Q. How do I make a line of credit payment on AccèsD?
A. Interest on a line of credit is calculated daily on the outstanding daily balance and payable at the end of the month.

You can make "principal only" payments on AccèsD Internet.

You can make "principal and interest" payments or "interest only" payments on AccèsD Telephone.

If you can't repay the principal and interest in full, it's to your advantage to make a principal only payment.

Find out more about the line of credit

Q. I'm planning to buy a house. What kind of downpayment do I need to come up with?
A. Usually, the downpayment is 20% of the smaller of these amounts:
  • the purchase price
  • the market value of the property

Downpayments can be smaller under certain conditions.

Find out more about downpayments.

Q. How do I reach the Desjardins Group Student Service Centre?
A. You can reach the Desjardins Group Student Service Centre by phone at 1-866-388-3373.

Find out more about the Desjardins Group Student Service Centre.

Q. Can I get a list of foreclosed properties on the Desjardins website?
A. The Desjardins website does not publish lists of foreclosed properties.

Each caisse is responsible for mortgage foreclosures in the area it serves. To get a list of foreclosed properties, please contact the Desjardins caisse for the specific area.

Contact an advisor at a caisse.


Didn't find the answer to your question?
By e-mail  By e-mail
Guaranteed 100% Secure
By phone By phone
Montreal area: 514-CAISSES (514-224-7737)
Elsewhere in Quebec, Canada and the U.S.: 1-800-CAISSES (1-800-224-7737).
Desjardins – Share this pageDesjardins – Rate this page

The 5 most frequently asked questions