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Q. I’d like to get VISA Desjardins cheques. How can I order some?
A. Online on AccèsD
If you use the AccèsD Internet service, you can order VISA Desjardins cheques online:
- Log on to AccèsD.
- Click on the Cards tab.
- Select a credit card.
- Click Access/Modify account.
- In the left-hand menu in the Account management section, click Order cheques.
- Select how many series you want to order.
- Click on Validate and then Confirm.
You will receive your cheques within 7 to 10 business days.
By e-mail
If you don’t use AccèsD or if you prefer that we process your order for you, please use the secure form to send us your:
- VISA Desjardins card number
- Home telephone number
- Date of birth
- Mother's maiden name
Fill out the form
By phone
If you don’t use AccèsD, you can call Customer Service at 514-397-4415 or 1-800-363-3380 (toll-free). Business hours are Monday to Friday 8:00 a.m. to 8:00 p.m., Saturday to Sunday 8:30 a.m. to 5:00 p.m..
Q. Will I be charged interest if I reimburse the full amount of my VISA Desjardins cheque before the due date of my monthly statement of account?
A. VISA Desjardins cheques are considered as cash advances. As such, they are not subject to the 21-day grace period and BONUSDOLLARS cannot be accumulated.
VISA Desjardins cheques are subject to credit charges that are based on the average daily balance from the date they are posted to the statement of account, at the annual interest rate applicable for the period covered by the statement of account.
Q. I’d like to get VISA Desjardins cheques. How can I order some?
A. Online on AccèsD
If you use the AccèsD Internet service, you can order VISA Desjardins cheques online:
- Log on to AccèsD.
- Click on the Cards tab.
- Select a credit card.
- Click Access/Modify account.
- In the left-hand menu in the Account management section, click Order cheques.
- Select how many series you want to order.
- Click on Validate and then Confirm.
You will receive your cheques within 7 to 10 business days.
By e-mail
If you don’t use AccèsD or if you prefer that we process your order for you, please use the secure form to send us your:
- VISA Desjardins card number
- Home telephone number
- Date of birth
- Mother's maiden name
Fill out the form
By phone
If you don’t use AccèsD, you can call Customer Service at 514-397-4415 or 1-800-363-3380 (toll-free). Business hours are Monday to Friday 8:00 a.m. to 8:00 p.m., Saturday to Sunday 8:30 a.m. to 5:00 p.m..
Q. Will I be charged interest if I reimburse the full amount of my VISA Desjardins cheque before the due date of my monthly statement of account?
A. VISA Desjardins cheques are considered as cash advances. As such, they are not subject to the 21-day grace period and BONUSDOLLARS cannot be accumulated.
VISA Desjardins cheques are subject to credit charges that are based on the average daily balance from the date they are posted to the statement of account, at the annual interest rate applicable for the period covered by the statement of account.
By e-mail
By phone
