Privacy Policy

At Caisse centrale Desjardins, our privacy policy is part of our commitment to offer our clients quality service. This is why protecting your personal information is one of our highest priorities.

To this end, Caisse centrale Desjardins takes every possible measure to protect the privacy of the personal information it has on file.

Even though Caisse centrale Desjardins does not usually do business directly with individuals, it takes every precaution to protect the privacy of the personal information it has on file.

The collection, use or disclosure of personal information will only be done for the purposes of transactions in the context of specific products and services.

Your personal information will never be sold or disclosed to third parties unless required. Caisse centrale Desjardins may use some personal information to generate statistical information or learn how to better meet its clients' needs. Any sharing of information with other Desjardins Group components will be done in such a way as to protect your identity.

We will obtain your consent at the time your file is opened or when verifying the information it contains. Information will only be used within legal guidelines.

You may request to view and correct any personal information we have on file for you. To access this information, please contact the Compliance Department.

To find out more or to register a complaint about the collection of personal information, please contact:

Lison Couture
Director, Corporate Services Compliance
1, complexe Desjardins
19e Tour Sud, PA07, C.P. 7
Montréal (Québec) H5B 1B2
Phone: 514-281-7411
Fax: 514-285-0568

For more information, please see the Desjardins Group Privacy Policy (PDF, 336 KB) to which Caisse centrale Desjardins fully adheres.