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Test your web security knowledge and behaviour

Step 1: Test your knowledge

1	What is phishing?

a) A new kind of software.

b) An e-mail scam.

c) A data transfer protocol.

2	A firewall is security software. True or false?

a) True

b) False

3	How often should you update your antivirus software?

a) Every day.

b) Every month.

c) Your program should update automatically when you connect to the Internet.

4	What is a cookie?

a) A file that makes it easier to access a Web site and browse.

b) A file that hackers use to steal your identity.

c) A computer virus.

5	Why am I asked to confirm my identification at Desjardins ATMs?

a) To find out if you are old enough to use the ATM.

b) To check if your debit card is valid.

c) To validate your identity.

6	What is the digital certificate of a secured Web site used for?

a) It calculates the number of visitors a day.

b) It saves the identities of site visitors.

c) It enables visitors to confirm the authenticity of the site they are on.

7	What is encryption used for?

a) Compiling statistics on a Web site.

b) Calculating how often you visit a site compared to others.

c) Encrypting your personal information when sending data on the Internet.

Step 2: Test your Web behaviour

8	A Desjardins employee calls you to ask for confidential information about some of your accounts. What do you do?

a) Answer his questions.

b) Ask to speak to his supervisor.

c) Tell him that you will contact your caisse yourself to give them the information.

9	You are logged on to AccèsD in an Internet café. What should you do to make sure your transactions remain safe?

a) Check the I am using a public or shared computer box on the AccèsD home page when you log on and click on Log off at the top of the screen, clear the cache memory and close the browser when you're done.

b) Turn off the computer.

c) I don't know.

10	Your anti-virus and firewall are up-to-date so you don't have to worry about the Windows updates. True or false?

a) True

b) False

11	You receive an e-mail from Desjardins saying that you have won a contest. What should you do?

a) Hurry to provide all the information so you can claim your prize as quickly as possible.

b) Contact your caisse to confirm the information.

c) Answer the e-mail and ask them to call you with more information.

12	Some people offer you money to borrow your Desjardins Access Card and personal identification number (PIN) for a few hours. What should you do?

a) Refuse because your debit card is strictly personal.

b) Accept if you are offered more money than you have in your account.

c) Ask if you can think about it and call them back when you make a decision.

13	Your card is stuck in the ATM and the caisse is closed. What should you do?

a) Phone an advisor at 1-800-CAISSES.

b) Wait for the next day to go to the caisse and get your card back.

c) Slip a note under the door with your phone number so the caisse can contact you the next day.

14	Do you know your personal identification number (PIN) by heart?

a) Yes

b) No, but you chose your birth date as your PIN so you won't forget it.

c) No, you wrote your PIN on your card or on a piece of paper in your wallet.

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