AccèsD and AccèsD Affaires log-on procedure

The AccèsD and AccèsD Affaires log-on procedure has been designed to meet the highest possible information security standards allowing you to make your transactions in complete security.

Configuring your security settings

The first time you log on to AccèsD or AccèsD Affaires, you will be asked to configure your security settings. Important: No e-mail will be forwarded to you asking you to configure your settings or change your configuration.

Configuring your security settings consists of 3 steps:

1. Creating a personal phrase and memorizing an image.
2. Selecting 3 questions and entering the answers.
3. Reviewing and confirming your new security settings.

By doing this, you protect your personal information by ensuring you are connected to the genuine AccèsD or AccèsD Affaires site.

To see the entire process, check out the online demonstration:

• for Desjardins members: AccèsD demonstration or AccèsD Affaires demonstration
• for Desjardins Credit Union members: AccèsD demonstration or AccèsD Affaires demonstration

How to register for AccèsD Sunova

• Simply call us at 1-800-363-3380 (to sign up for AccèsD, you must be a Sunova VISA Desjardins cardholder).
• When you register, you will receive a temporary password. You will need to change this password the first time you log on.

AccèsD and AccèsD Affaires log-on with settings

When you next log on and enter your Desjardins Access Card number or AccèsD Affaires user code, the system will display your personal phrase and image:

Enlarge image

Your personal phrase and image displayed confirm that you are on the genuine AccèsD or AccèsD Affaires site. Never enter your password if either of these elements is missing!

If you log on from a non-usual location, you'll be asked to answer a question you've selected when configuring your security settings:

Enlarge image

This step verifies your identity. Simply answer the question to access your accounts.

To find out more about the AccèsD and AccèsD Affaires log-on procedure, see the frequently asked questions about logging on to AccèsD and AccèsD Affaires (FAQ).

If you have any other questions about the log-on procedure, contact us:

• for Desjardins members: contact a service advisor for AccèsD, AccèsD Affaires (Quebec) or AccèsD Affaires (Ontario);
• for Desjardins Credit Union members: contact a service advisor for AccèsD or AccèsD Affaires.