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Online security

Note
Cooperating also means collaborating to prevent fraud
La sécurité en ligne
To make identifying and authenticating yourself easier, you can present your Desjardins Access Card when making transactions. If necessary, we may ask you to show additional identification documents. Find out more about fraud prevention.

Here are the various ways Desjardins ensures the security of your transactions online, at its caisses and at its ATMs.

This information can save you a world of trouble!

Stay aware

Beware of ads inviting you to make tax-free withdrawals from your Registered Retirement Savings Plan (RRSP), Locked-In Retirement Account (LIRA) or pension fund. To find out more, visit the site of the Autorité des marchés financiers.

Find out how Desjardins ensures the security of your transactions and the confidentiality of your personal information.
Take the necessary measures to make sure your computer is as secure as possible. Learn how to choose a very secure access code.
Find out about various types of fraud. When it comes to security, the more information you have, the less likely you are to be duped!
Learn how to report a fraud.
See a list of frequently asked questions about logging on to AccèsD and AccèsD Affaires, as well as about deposit insurance.

Test your Web security knowledge and behaviour

In addition to the information in this section, we have added a document you can download entitled Security: Access and Payment Methods (PDF, 163 KB) or get a copy from your caisse.


Download Adobe Reader for PDF files

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Typical phishing case

Typical phishing case
Low speed
Length:
5 min 31 s